Job Purpose:

The Radiology Manager is a strategic clinical–business leader responsible for driving clinical excellence, operational efficiency, revenue growth, and asset optimization within the Radiology Department.

Duties and Responsibilities

1. Growth, Business Development & Market Expansion:

• Drive sustained growth in patient volumes and imaging revenue in line with approved budgets and strategic targets.
• Lead B2B business development initiatives in collaboration with the Marketing team, targeting
• Actively strengthen referral relationships through consultant engagement, joint CMEs, feedback loops, and service differentiation, in partnership with the head of department
• Identify and operationalize new imaging services (e.g. oncology imaging pathways, advanced CT/MRI protocols, fluoroscopy-based services) to support long-term revenue growth.

2. Asset Utilization & ROI Optimization

• Ensure optimal utilization of all imaging equipment, with targeted strategies to grow volumes
• Develop and monitor equipment utilization dashboards and corrective action plans.
• Work with Finance to build business cases for new equipment, upgrades, and service expansions.

3. Equipment Management & Biomedical Coordination

• Oversee smooth operation, preventive maintenance, and uptime of all radiology equipment in close collaboration with Biomedical Engineering.
• Ensure service contracts are actively managed, value-driven, and aligned with operational needs in collaboration with procurement and biomedical and engineering departments.
• Escalate and mitigate equipment risks that could compromise patient safety, diagnostic quality, or revenue continuity.

4. Cost Control, Procurement & Financial Stewardship

• Lead cost-effective procurement and inventory management processes to reduce wastage and optimize consumable spend.
• Collaborate with Finance and Procurement to negotiate value-based vendor arrangements, improve stock controls and forecasting, Maximize ROI on capital and operational expenditure
• Ensure radiology services are delivered in a financially sustainable manner

5. Clinical Quality, Safety & Accreditation

• Ensure full compliance with Radiation Act (1985), Radiation Safety Standards, ISO standards, SafeCare Level 5 requirements, Environmental Management Systems (EMS), Occupational Health & Safety (OHS)
• Drive hospital-wide operationalization of SafeCare Level 5 standards within Radiology, including audits, corrective actions, and continuous improvement.
• Oversee imaging protocol development and adherence in collaboration with the HOD and clinical departments to ensure consistent diagnostic quality.

6. Network Coordination & Strategic Partnerships:

• Liaise with marketing to Coordinate referral pathways to drive B2B and inter-facility imaging volumes and Support joint clinical programs and CMEs.

7. Patient Experience & Service Excellence:

• Ensure an exceptional patient experience through efficient scheduling and patient flow reduced turnaround times, effective handling of complaints and feedback and embed a culture of patient-centered, responsive imaging services.

8. People, Capability & Leadership

• Develop and implement a staffing and recruitment plan aligned with service growth.
• Assist the Head of department in identifying training needs and specialization amongst radiographers in the various radiology fields/modalities
• Identify skills gaps and ensure targeted training, mentorship, and professional development.
• Foster a high-performance, accountable, and innovation-oriented radiology team.

Qualifications

1. Education

• Degree or Higher Diploma in Radiography
• Master’s degree in business, Healthcare Management, or related field is an added advantage

2. Experience

• Minimum 8 years’ experience in radiography and imaging services
• Hands-on exposure in CT, MRI, General Radiography, or Sonography
• At least 5 years’ experience in a leadership or managerial role
• Demonstrated experience in service growth, operations, or turnaround environments is a strong advantage

3. Key Competencies – Skills/ Knowledge/ Aptitude

• Strong business development and commercial acumen
• Ability to balance clinical quality with financial performance
• Excellent stakeholder engagement and public relations skills
• Strong organizational and execution capability
• Data-driven, hands-on, and solutions-oriented
• High integrity, accountability, and self-drive
• Comfortable operating in fast-growing, high-expectation environments

• Drive sustained growth in patient volumes and imaging revenue in line with approved budgets and strategic targets.
• Lead B2B business development initiatives in collaboration with the Marketing team, targeting
• Actively strengthen referral relationships through consultant engagement, joint CMEs, feedback loops, and service differentiation, in partnership with the head of department
• Identify and operationalize new imaging services (e.g. oncology imaging pathways, advanced CT/MRI protocols, fluoroscopy-based services) to support long-term revenue growth.
• Ensure optimal utilization of all imaging equipment, with targeted strategies to grow volumes
• Develop and monitor equipment utilization dashboards and corrective action plans.
• Work with Finance to build business cases for new equipment, upgrades, and service expansions.
• Oversee smooth operation, preventive maintenance, and uptime of all radiology equipment in close collaboration with Biomedical Engineering.
• Ensure service contracts are actively managed, value-driven, and aligned with operational needs in collaboration with procurement and biomedical and engineering departments.
• Escalate and mitigate equipment risks that could compromise patient safety, diagnostic quality, or revenue continuity.
• Lead cost-effective procurement and inventory management processes to reduce wastage and optimize consumable spend.
• Collaborate with Finance and Procurement to negotiate value-based vendor arrangements, improve stock controls and forecasting, Maximize ROI on capital and operational expenditure
• Ensure radiology services are delivered in a financially sustainable manner
• Ensure full compliance with Radiation Act (1985), Radiation Safety Standards, ISO standards, SafeCare Level 5 requirements, Environmental Management Systems (EMS), Occupational Health & Safety (OHS)
• Drive hospital-wide operationalization of SafeCare Level 5 standards within Radiology, including audits, corrective actions, and continuous improvement.
• Oversee imaging protocol development and adherence in collaboration with the HOD and clinical departments to ensure consistent diagnostic quality.
• Liaise with marketing to Coordinate referral pathways to drive B2B and inter-facility imaging volumes and Support joint clinical programs and CMEs.
• Ensure an exceptional patient experience through efficient scheduling and patient flow reduced turnaround times, effective handling of complaints and feedback and embed a culture of patient-centered, responsive imaging services.
• Develop and implement a staffing and recruitment plan aligned with service growth.
• Assist the Head of department in identifying training needs and specialization amongst radiographers in the various radiology fields/modalities
• Identify skills gaps and ensure targeted training, mentorship, and professional development.
• Foster a high-performance, accountable, and innovation-oriented radiology team.

• Strong business development and commercial acumen
• Ability to balance clinical quality with financial performance
• Excellent stakeholder engagement and public relations skills
• Strong organizational and execution capability
• Data-driven, hands-on, and solutions-oriented
• High integrity, accountability, and self-drive
• Comfortable operating in fast-growing, high-expectation environments

• Degree or Higher Diploma in Radiography
• Master’s degree in business, Healthcare Management, or related field is an added advantage
• Minimum 8 years’ experience in radiography and imaging services
• Hands-on exposure in CT, MRI, General Radiography, or Sonography
• At least 5 years’ experience in a leadership or managerial role
• Demonstrated experience in service growth, operations, or turnaround environments is a strong advantage