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Vacancy title:
Receptionist
[Type: FULL_TIME, Industry: Consulting, Category: Admin & Office]
Jobs at:
Emerge Egress Consulting
Deadline of this Job:
Monday, July 14 2025
Duty Station:
Kenya | Nairobi | Kenya
Summary
Date Posted: Tuesday, July 1 2025, Base Salary: Not Disclosed
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JOB DETAILS:
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Core Duties and Responsibilities
- Providing excellent customer service to all clients, both internal and external, with an emphasis on courtesy and professionalism.
- Ability to deal with a busy frontline work environment, always keeping the client’s needs and expectations in mind.
- Greet, assist, and direct visitors appropriately; ensure guest experience is handled efficiently and professionally.
- Answer, screen, and forward incoming phone calls while providing basic information when needed; manage company email and correspondence.
- Handle scheduling for the conference room, and appointments, and manage staff calendars as required.
- Assist with various administrative tasks.
- Help organize office gatherings and meetings, including arrangement of logistics, catering, and attendee management.
- Ensure prompt attention to visitors and directing them to the appropriate personnel or department.
- Maintain a clean, positive, and welcoming office environment.
- Manage office inventory such as stationery, equipment, and furniture, including timely requisition.
- Assist in managing daily transport bookings in consultation with office drivers.
- Any other duties assigned from time to time.
Job Specifications and Qualifications
- Diploma in Business Administration, Communication, Front Office or related area.
- At least 3 years’ relevant work experience.
- Proficiency in MS Office Suite
Key Competencies
- Good communication skills (written and verbal).
- Problem-solving
- Strong Phone Etiquette skills
- Strong customer service and communication skills
- Ability to multitask and prioritize tasks in a fast paced environment
- Attention to detail and organizational skills
- Have a professional appearance and demeanor
- Strong interpersonal skills and customer service orientation
Work Hours: 8
Experience in Months: 12
Level of Education: associate degree
Job application procedure
Interested in applying for this job? Click here to submit your application now.
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