Company Overview

At Sanel Hospital, we have a virtuoso team of medics in all departments with the best skill-set. Trusted Doctors Offering a range of departments and services. The Sanel hospital is located at Jempark Mlolongo, on the slip road off Mombasa Road. We have both Outpatient and Inpatient services as well as a fully equipped laboratory and a fully stocked pharmacy....

Key Responsibilities

• Receive, register, and guide patients and visitors in a professional and courteous manner.
• Manage patient appointments, admissions, and discharge processes.
• Handle patient billing, invoicing, and payment processing accurately.
• Process and verify SHA and private insurance documentation, approvals, and claims.
• Maintain accurate patient records and update hospital information systems.
• Respond to telephone calls, emails, and general inquiries promptly.
• Coordinate effectively with clinical and administrative departments to ensure smooth patient flow.
• Ensure confidentiality of patient information at all times.

Qualifications

• Diploma or Degree in Business Administration, Front Office Management, or a related field.
• Minimum of 2 years’ experience as a receptionist in a hospital or healthcare facility.
• Proven knowledge of SHA and private insurance operations.
• Strong communication, customer service, and interpersonal skills.
• Computer literate with experience in hospital management systems.
• Ability to work under pressure and handle multiple tasks efficiently.

• Receive, register, and guide patients and visitors in a professional and courteous manner.
• Manage patient appointments, admissions, and discharge processes.
• Handle patient billing, invoicing, and payment processing accurately.
• Process and verify SHA and private insurance documentation, approvals, and claims.
• Maintain accurate patient records and update hospital information systems.
• Respond to telephone calls, emails, and general inquiries promptly.
• Coordinate effectively with clinical and administrative departments to ensure smooth patient flow.
• Ensure confidentiality of patient information at all times.

• Strong communication, customer service, and interpersonal skills.
• Computer literate with experience in hospital management systems.
• Ability to work under pressure and handle multiple tasks efficiently.

• Diploma or Degree in Business Administration, Front Office Management, or a related field.
• Minimum of 2 years’ experience as a receptionist in a hospital or healthcare facility.
• Proven knowledge of SHA and private insurance operations.