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Vacancy title:
Receptionist/Customer Relations Agent
[Type: FULL_TIME, Industry: Consulting, Category: Customer Service]
Jobs at:
Huresco Company Limited
Deadline of this Job:
Tuesday, November 18 2025
Duty Station:
Nairobi | Nairobi | Kenya
Summary
Date Posted: Thursday, November 6 2025, Base Salary: Not Disclosed
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JOB DETAILS:
Job Title: RECEPTIONIST/CUSTOMER RELATIONS AGENT.
About the Client:
Our client is a leading interior design company specializing in modern and elegant home and office décor solutions. The company is committed to delivering exceptional design concepts and outstanding customer experience.
Key Responsibilities:
- Clear and assist clients courteously at the showroom.
- Manage the reception area to maintain a professional and welcoming environment.
- Handle incoming calls, emails, and messages promptly and professionally.
- Address customer inquiries and provide accurate product information.
- Record and update customer data, quotations, and orders in the system.
- Assist with social media and WhatsApp-based client engagement.
- Coordinate client appointments and manage an organized booking schedule.
- Support the sales team through follow-ups and feedback collection.
- Perform basic administrative duties such as filing, invoicing, and scheduling deliveries.
Qualifications & Competencies:
- Diploma in Business Administration, Front Office, Customer Service, or related field.
- At least 2 years of experience in a receptionist or customer service role.
- Experience in the retail or furniture industry will be an added advantage.
- Excellent communication and interpersonal skills.
- Strong organization and multitasking abilities.
- Proficiency in MS Office and familiarity with social media platforms for business use.
- Presentable, confident, and professional demeanor.
- Work Schedule: Monday to Saturday - 8:30 am - 5:50 pm.
Work Hours: 8
Experience in Months: 24
Level of Education: bachelor degree
Job application procedure
Interested in applying for this job? Click here to submit your application now.
How to Apply:
Interested candidates are invited to submit their CV and a cover letter highlighting their relevant experience before the close of business 18November 2025.
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