Vacancy title:
Relationship Officer

[Type: FULL_TIME, Industry: Financial Services, Category: Management, Sales & Retail, Insurance]

Jobs at:
Tower Sacco

Deadline of this Job:
Friday, November 14 2025

Duty Station:
BRANCH/REGION | Nairobi | Kenya

Summary
Date Posted: Tuesday, November 4 2025, Base Salary: Not Disclosed

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JOB DETAILS:

RELATIONSHIP OFFICER- SACCO ASSURANCE ASSISTANT (2posts) 

DUTIES 

• Collect market intelligence in regards to insurance products and relay the same to the relevant parties
• Champion Insurance products and all relevant business processes and further carry out training at the branch level to sensitize branch staff on Sacco assurance business
• Ensure retention of all businesses within one's portfolio.
• Execution of day to day Insurance operations at branch/regional level which entails new business development and cross-selling of insurance products, claims administration and documentation
• Ensure all collaterals and assets that have the Sacco's interest are properly and comprehensively insured and the SACCO's interest properly noted
• Ensure compliance with the Data Protection laws, policies and procedures of the SACCO
• Support assigned branches achieve SACCO Assurance targets and conduct regular performance reviews with the Branch managers and Branch team
• Any other duty that may be assigned by the Relationship officer- SACCO Assurance, Head of operations or any other person in authority
• Certificate of Proficiency (COP) in insurance 
• KCSE C (Plain) with C (plain) in Mathematics and English 

PERSON SPECIFICATIONS

• Below 35 years of age

DISCLAIMER 144The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification145. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

Only shortlisted candidates will be contacted and they will be required to provide the following upon being successful:

1) Clearance certificate from the Ethics & anti-corruption commission (EACC) 1482) Tax compliance certificate from the Kenya Revenue Authority (KRA) 1493) A valid certificate of good conduct 1504) Clearance certificate from the Higher Education Loans board (HELB) 1515) Clearance certificate from the Credit Reference Bureau (CRB)

Work Hours: 8

Experience in Months: 36

Level of Education: bachelor degree

Job application procedure

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