Relationship Officers - Portfolios job at HF Group
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Relationship Officers - Portfolios
2025-12-20T09:57:54+00:00
HF Group
https://cdn.greatkenyanjobs.com/jsjobsdata/data/employer/comp_8010/logo/hf.png
FULL_TIME
 
Nairobi
Nairobi
00100
Kenya
Professional Services
Sales & Retail, Banking & Finance, Business Operations, Customer Service
KES
 
MONTH
2025-12-31T17:00:00+00:00
 
 
8

Housing Finance Company of Kenya was incorporated as the premier mortgage Finance Institution in Kenya licensed under the Banking Act with the CDC and the GoK owning 60% and 40% respectively.

Housing Finance started operations with the main objective of implementing the government’s policy of promoting thrift and home ownership by lending ...

  • To track daily transaction numbers.
  • To set up and train customers to use the alternative channels and the systems.
  • To champion for the product visibility and branding.
  • To assist the team in market storms and activations
  • To track activity from specific activations to ensure that the bank gets value for the budget spent.
  • To look out for cross sell opportunities from the clients visit.
  • To assist in solving customers issues and track feedback.
  • To ensure that merchants clients are equipped with the required tools of trade.
  • To monitor the entire bank tills portfolio to track transactions and dormancy.
  • To call the clients whose transaction volumes have gone down.
  • To provide customer visits to the merchants.
  • To manage the newly onboarded tills before being graduated to the SME team.
  • To work with the DPA team to champion for higher product intake and increase the product per customer.
  • To call and drive tills usage and promote cash transaction on tills whose vintage is above one year.
  • Strong communication & presentation skills
  • Strong co-ordination skills
  • Analytical Skills
  • Interpersonal skills
  • Negotiation and Selling Skills
  • Leadership and management skills is an added advantage
  • Minimum of 3 years’ experience in banking with direct responsibility for SME sales.
  • Analytical skills, conversant will sales dashboard generation.
  • Data analysis skills.
  • A Degree in a business-related field from a recognized institution
bachelor degree
12
JOB-6946732209a4d

Vacancy title:
Relationship Officers - Portfolios

[Type: FULL_TIME, Industry: Professional Services, Category: Sales & Retail, Banking & Finance, Business Operations, Customer Service]

Jobs at:
HF Group

Deadline of this Job:
Wednesday, December 31 2025

Duty Station:
Nairobi | Nairobi

Summary
Date Posted: Saturday, December 20 2025, Base Salary: Not Disclosed

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JOB DETAILS:

Housing Finance Company of Kenya was incorporated as the premier mortgage Finance Institution in Kenya licensed under the Banking Act with the CDC and the GoK owning 60% and 40% respectively.

Housing Finance started operations with the main objective of implementing the government’s policy of promoting thrift and home ownership by lending ...

 

Work Hours: 8

Experience in Months: 12

Level of Education: bachelor degree

Job application procedure

Application Link:Click Here to Apply Now

 

All Jobs | QUICK ALERT SUBSCRIPTION

Job Info
Job Category: Customer Service jobs in Kenya
Job Type: Full-time
Deadline of this Job: Wednesday, December 31 2025
Duty Station: Nairobi | Nairobi
Posted: 20-12-2025
No of Jobs: 1
Start Publishing: 20-12-2025
Stop Publishing (Put date of 2030): 10-10-2076
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