Research and Product Development Officer
2025-11-04T17:17:59+00:00
Tower Sacco
https://cdn.greatkenyanjobs.com/jsjobsdata/data/employer/comp_7054/logo/Tower%20Sacco.jpg
https://www.towersacco.co.ke/
FULL_TIME
Head Office
Nairobi
00100
Kenya
Financial Services
Management, Marketing
2025-11-14T17:00:00+00:00
Kenya
8
RESEARCH & PRODUCT DEVELOPMENT OFFICERÂ
DUTIESÂ
- Analyze competitor products, pricing, and marketing strategies to inform SACCO product positioning
- Prepare detailed research reports and recommendations for management decision-making
- Design, develop, and pilot new financial products and services (savings, credit, investment, and digital solutions) that meet member needs and align with the SACCO's strategic plan
- Coordinate product testing, implementation, and post-launch evaluations
- Ensure all new and existing products comply with regulatory requirements and internal policies
- Support product campaigns with research-backed insights and performance tracking
- Recommend strategies to improve product uptake and member engagement
- Collect feedback from members and staff to continuously refine products
- ➤ Any other duties you may be assigned by the Head of Marketing the CEO or any authorized officer.1) Thorough knowledge of product development cycle28.3) Possess creative and innovative mindset30.5) Proficiency in research methodologies and tools, including statistical software and data visualization platforms
- .Formal Qualifications
- PREFERRED QUALIFICATIONS
- Bachelor's degree in Marketing, Economics, Statistics, Development studies, Business Administration, Cooperative Management, Finance, or a related field
- Certification in Market Research, Product Development, or Project Management is desirable
- Minimum of 4 years of demonstrated professional experience in market research, project management, development and/or monitoring and evaluation, product / business development, development, preferably in a SACCO or financial Institution
PERSON SPECIFICATIONSÂ
- 6) Should be able to work independently, meet deadlines and obtain results.
- 4) Excellent written and verbal communication skills, including the ability to present information clearly and persuasive
- 2) Possess analytical & technical skills.
DISCLAIMER 45The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification46. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job47.
Only shortlisted candidates will be contacted and they will be required to provide the following upon being successful48:
1) Clearance certificate from the Ethics & anti-corruption commission (EACC) 492) Tax compliance certificate from the Kenya Revenue Authority (KRA) 503) A valid certificate of good conduct 514) Clearance certificate from the Higher Education Loans board (HELB) 525) Clearance certificate from the Credit Reference Bureau (CRB) 53
DUTIES Analyze competitor products, pricing, and marketing strategies to inform SACCO product positioning Prepare detailed research reports and recommendations for management decision-making Design, develop, and pilot new financial products and services (savings, credit, investment, and digital solutions) that meet member needs and align with the SACCO's strategic plan Coordinate product testing, implementation, and post-launch evaluations Ensure all new and existing products comply with regulatory requirements and internal policies Support product campaigns with research-backed insights and performance tracking Recommend strategies to improve product uptake and member engagement Collect feedback from members and staff to continuously refine products ➤ Any other duties you may be assigned by the Head of Marketing the CEO or any authorized officer.1) Thorough knowledge of product development cycle28.3) Possess creative and innovative mindset30.5) Proficiency in research methodologies and tools, including statistical software and data visualization platforms
Should be able to work independently, meet deadlines and obtain results. 4) Excellent written and verbal communication skills, including the ability to present information clearly and persuasive 2) Possess analytical & technical skills
Bachelor's degree in Marketing, Economics, Statistics, Development studies, Business Administration, Cooperative Management, Finance, or a related field Certification in Market Research, Product Development, or Project Management is desirable Minimum of 4 years of demonstrated professional experience in market research, project management, development and/or monitoring and evaluation, product / business development, development, preferably in a SACCO or financial
JOB-690a3547662a4
Vacancy title:
Research and Product Development Officer
[Type: FULL_TIME, Industry: Financial Services, Category: Management, Marketing]
Jobs at:
Tower Sacco
Deadline of this Job:
Friday, November 14 2025
Duty Station:
Head Office | Nairobi | Kenya
Summary
Date Posted: Tuesday, November 4 2025, Base Salary: Not Disclosed
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JOB DETAILS:
RESEARCH & PRODUCT DEVELOPMENT OFFICERÂ
DUTIESÂ
- Analyze competitor products, pricing, and marketing strategies to inform SACCO product positioning
- Prepare detailed research reports and recommendations for management decision-making
- Design, develop, and pilot new financial products and services (savings, credit, investment, and digital solutions) that meet member needs and align with the SACCO's strategic plan
- Coordinate product testing, implementation, and post-launch evaluations
- Ensure all new and existing products comply with regulatory requirements and internal policies
- Support product campaigns with research-backed insights and performance tracking
- Recommend strategies to improve product uptake and member engagement
- Collect feedback from members and staff to continuously refine products
- ➤ Any other duties you may be assigned by the Head of Marketing the CEO or any authorized officer.1) Thorough knowledge of product development cycle28.3) Possess creative and innovative mindset30.5) Proficiency in research methodologies and tools, including statistical software and data visualization platforms
- .Formal Qualifications
- PREFERRED QUALIFICATIONS
- Bachelor's degree in Marketing, Economics, Statistics, Development studies, Business Administration, Cooperative Management, Finance, or a related field
- Certification in Market Research, Product Development, or Project Management is desirable
- Minimum of 4 years of demonstrated professional experience in market research, project management, development and/or monitoring and evaluation, product / business development, development, preferably in a SACCO or financial Institution
PERSON SPECIFICATIONSÂ
- 6) Should be able to work independently, meet deadlines and obtain results.
- 4) Excellent written and verbal communication skills, including the ability to present information clearly and persuasive
- 2) Possess analytical & technical skills.
DISCLAIMER 45The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification46. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job47.
Only shortlisted candidates will be contacted and they will be required to provide the following upon being successful48:
1) Clearance certificate from the Ethics & anti-corruption commission (EACC) 492) Tax compliance certificate from the Kenya Revenue Authority (KRA) 503) A valid certificate of good conduct 514) Clearance certificate from the Higher Education Loans board (HELB) 525) Clearance certificate from the Credit Reference Bureau (CRB) 53
Work Hours: 8
Experience in Months: 48
Level of Education: bachelor degree
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