Background

Excelon Limited addresses a critical gap in the MSME sector by offering specialized HR services, mitigating the adverse effects of HR neglect commonly observed among these enterprises . By providing comprehensive HR support, Excelon Limited empowers MSMEs to navigate complex HR challenges effectively, fostering a conducive work environment and enhancing orga...

Our client in the hospitality industry is seeking to recruit a Restaurant Supervisor with strong knowledge of both kitchen operations and service to oversee daily restaurant activities and maintain high service standards.

Key Responsibilities

• Supervise day-to-day restaurant, kitchen, and service operations
• Coordinate between kitchen and service teams to ensure smooth operations
• Ensure food quality, presentation, and service standards are consistently met
• Supervise, train, and schedule service and kitchen staff
• Handle customer feedback and resolve complaints professionally
• Enforce hygiene, food safety, health, and safety standards
• Monitor stock levels, ordering, and control wastage
• Oversee cash handling, shift handovers, and basic reporting
• Ensure compliance with company policies and procedures

Qualifications & Experience

• Certificate or Diploma in Hospitality, Food & Beverage, or a related field
• Minimum of 2 years’ experience in a restaurant supervisory role
• Good understanding of kitchen operations and front-of-house service
• Strong leadership, communication, and problem-solving skills
• Ability to work flexible hours, including weekends and public holidays
• Knowledge of food safety and hygiene standards

Key Competencies

• Team leadership and coordination
• Customer service excellence
• Operational efficiency
• Attention to detail
• Integrity and professionalism

• Supervise day-to-day restaurant, kitchen, and service operations
• Coordinate between kitchen and service teams to ensure smooth operations
• Ensure food quality, presentation, and service standards are consistently met
• Supervise, train, and schedule service and kitchen staff
• Handle customer feedback and resolve complaints professionally
• Enforce hygiene, food safety, health, and safety standards
• Monitor stock levels, ordering, and control wastage
• Oversee cash handling, shift handovers, and basic reporting
• Ensure compliance with company policies and procedures

• Team leadership and coordination
• Customer service excellence
• Operational efficiency
• Attention to detail
• Integrity and professionalism
• Leadership
• Communication
• Problem-solving
• Food safety and hygiene standards

• Certificate or Diploma in Hospitality, Food & Beverage, or a related field
• Minimum of 2 years’ experience in a restaurant supervisory role
• Good understanding of kitchen operations and front-of-house service
• Strong leadership, communication, and problem-solving skills
• Ability to work flexible hours, including weekends and public holidays
• Knowledge of food safety and hygiene standards