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Vacancy title:
Restaurant Supervisor
[Type: FULL_TIME, Industry: Consulting, Category: Restaurant & Hospitality]
Jobs at:
Nexus Staffing Solutions
Deadline of this Job:
Thursday, July 17 2025
Duty Station:
Nairobi | Nairobi | Kenya
Summary
Date Posted: Thursday, July 10 2025, Base Salary: Not Disclosed
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JOB DETAILS:
- Our client, a well-established and fast-paced restaurant in Nairobi, is seeking to hire a Restaurant Supervisor who is proactive, energetic, and experienced in managing a busy restaurant environment. The ideal candidate is someone who can lead a team, ensure smooth daily operations, and deliver excellent customer service under pressure.
Key Responsibilities:
- Supervise daily front-of-house and back-of-house operations to ensure seamless restaurant functioning.
- Manage restaurant staff including scheduling, delegation of duties, and performance monitoring.
- Ensure high levels of customer satisfaction through excellent service and handling of complaints promptly and professionally.
- Monitor stock levels, place orders, and ensure proper inventory management.
- Ensure compliance with food safety, hygiene, and sanitation standards.
- Assist in training new staff and implementing service standards.
- Prepare daily reports on restaurant activities, sales, and staff performance.
- Coordinate with kitchen staff to ensure timely food preparation and delivery.
- Maintain cleanliness, order, and ambiance of the restaurant at all times.
Requirements:
- Minimum of a Diploma in Hospitality Management or related field.
- At least 3 years of experience in a supervisory role within a busy restaurant environment.
- Strong leadership, communication, and interpersonal skills.
- Ability to multitask and thrive under pressure.
- Excellent customer service and problem-solving abilities.
- Knowledge of food safety and hygiene regulations.
- Computer literate with working knowledge of POS systems.
- Flexible and willing to work long hours, including weekends and public holidays.
Work Hours: 8
Experience in Months: 36
Level of Education: associate degree
Job application procedure
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