MONSOON IS A SEAFOOD RESTAURANT NOT A BEACH BAR OR A PUB, as such, DRINKS ARE ONLY SERVED TO CLIENTS HAVING MEALS.

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Restaurant Waitress

Job TypeFull Time , Onsite

QualificationBA/BSc/HND

Experience

LocationMombasa

Job FieldFood, Beverage and Hospitality

Role Description

This is a full-time, on-site Restaurant Waitress role based in Mombasa County, Kenya.

The Restaurant Waitress will welcome guests, present menus, take food and beverage orders, and provide attentive table service throughout the dining experience.

Responsibilities include serving dishes and drinks, explaining menu items and specials, handling guest questions or concerns, and ensuring that tables and service areas remain clean and well-organized. The role also involves coordinating with the kitchen and bar teams, processing payments accurately, and supporting a relaxed, friendly atmosphere that reflects the restaurant’s beachfront setting.

Qualifications

Strong customer service skills, with a friendly and professional approach to guests.

Experience or familiarity with food & beverage and food service operations, ideally in a restaurant or hospitality setting.

Clear verbal communication skills to explain menu items, take accurate orders, and liaise with kitchen staff.

Basic understanding of cooking or food preparation concepts is an advantage for describing dishes and specials.

Ability to stand for extended periods, carry trays safely, and work flexible hours, including weekends and holidays.

Previous experience in coastal or high-volume restaurants is a plus.

Fluency in English required; knowledge of Swahili or other languages is an asset.

Reliable, punctual, and comfortable working in an informal yet fast-paced environment.

• Welcome guests
• Present menus
• Take food and beverage orders
• Provide attentive table service throughout the dining experience
• Serve dishes and drinks
• Explain menu items and specials
• Handle guest questions or concerns
• Ensure that tables and service areas remain clean and well-organized
• Coordinate with the kitchen and bar teams
• Process payments accurately
• Support a relaxed, friendly atmosphere that reflects the restaurant’s beachfront setting

• Strong customer service skills
• Friendly and professional approach to guests
• Experience or familiarity with food & beverage and food service operations
• Clear verbal communication skills
• Ability to stand for extended periods
• Ability to carry trays safely
• Fluency in English
• Reliable
• Punctual
• Comfortable working in an informal yet fast-paced environment

• BA/BSc/HND
• Experience or familiarity with food & beverage and food service operations, ideally in a restaurant or hospitality setting.
• Basic understanding of cooking or food preparation concepts is an advantage for describing dishes and specials.
• Previous experience in coastal or high-volume restaurants is a plus.
• Knowledge of Swahili or other languages is an asset.