WE ARE HIRING

SALES COORDINATOR/ADMINISTRATOR

OUR CLIENT IS A LEADING SUPPLIER AND DISTRIBUTOR OF OFFICE STATIONERY, IT ACCESSORIES, OFFICE AUTOMATION EQUIPMENT'S, POWER SOLUTIONS SERVICES & LEASING

THE SALES COORDINATOR/ADMINISTRATOR WILL SUPPORT THE SALES TEAM BY COORDINATING DAILY SALES OPERATIONS, MANAGING CUSTOMER ORDERS, AND ENSURING EFFICIENT ADMINISTRATIVE PROCESSES WITHIN THE SALES DEPARTMENT.

QUALIFICATIONS

• BACHELORS DEGREE OR DIPLOMA IN BUSINESS ADMINISTRATION, SALES & MARKETING, SUPPLY CHAIN MANAGEMENT, OR A RELATED FIELD.
• STRONG KNOWLEDGE OF SALES ADMINISTRATION PROCESSES, ORDER PROCESSING, AND CUSTOMER RELATIONSHIP MANAGEMENT.
• PROFICIENCY IN MICROSOFT OFFICE SUITE (EXCEL, WORD, OUTLOOK) AND EXPERIENCE WITH ERP OR SALES MANAGEMENT SYSTEMS.
• HIGH LEVEL OF ACCURACY AND ATTENTION TO DETAIL IN DOCUMENTATION AND REPORTING.
• KNOWLEDGE OF TENDER DOCUMENTATION AND CORPORATE CLIENT HANDLING WILL BE AN ADDED ADVANTAGE.

EXPERIENCE

• MINIMUM 5 YEARS EXPERIENCE IN SALES COORDINATION, SALES ADMINISTRATION, OR ORDER MANAGEMENT, PREFERABLY IN DISTRIBUTION, WHOLESALE, OR OFFICE SUPPLIES INDUSTRY.

MAIN RESPONSIBILITIES

• COORDINATE AND SUPPORT DAY TO DAY SALES OPERATIONS FOR OFFICE PRODUCTS & STATIONERY DISTRIBUTION AND OTHER COMPANY PRODUCT CATEGORIES.
• PROCESS CUSTOMER ORDERS, QUOTATIONS, INVOICES, AND DELIVERY NOTES ACCURATELY AND IN A TIMELY MANNER.
• MAINTAIN AND UPDATE SALES RECORDS, CUSTOMER DATABASES, AND INVENTORY COORDINATION WITH THE WAREHOUSE TEAM.
• MONITOR ORDER FULFILLMENT AND FOLLOW UP ON DELIVERIES TO ENSURE CUSTOMER SATISFACTION.
• PREPARE PERIODIC SALES REPORTS, FORECASTS, AND PERFORMANCE SUMMARIES FOR MANAGEMENT.
• LIAISE WITH PROCUREMENT AND LOGISTICS TEAMS TO ENSURE PRODUCT AVAILABILITY AND TIMELY DISPATCH.
• HANDLE CUSTOMER INQUIRIES, COMPLAINTS, AND SERVICE REQUESTS PROFESSIONALLY.
• SUPPORT THE SALES TEAM WITH TENDER DOCUMENTATION, PROPOSALS, AND CONTRACT ADMINISTRATION WHEN REQUIRED.

• COORDINATE AND SUPPORT DAY TO DAY SALES OPERATIONS FOR OFFICE PRODUCTS & STATIONERY DISTRIBUTION AND OTHER COMPANY PRODUCT CATEGORIES.
• PROCESS CUSTOMER ORDERS, QUOTATIONS, INVOICES, AND DELIVERY NOTES ACCURATELY AND IN A TIMELY MANNER.
• MAINTAIN AND UPDATE SALES RECORDS, CUSTOMER DATABASES, AND INVENTORY COORDINATION WITH THE WAREHOUSE TEAM.
• MONITOR ORDER FULFILLMENT AND FOLLOW UP ON DELIVERIES TO ENSURE CUSTOMER SATISFACTION.
• PREPARE PERIODIC SALES REPORTS, FORECASTS, AND PERFORMANCE SUMMARIES FOR MANAGEMENT.
• LIAISE WITH PROCUREMENT AND LOGISTICS TEAMS TO ENSURE PRODUCT AVAILABILITY AND TIMELY DISPATCH.
• HANDLE CUSTOMER INQUIRIES, COMPLAINTS, AND SERVICE REQUESTS PROFESSIONALLY.
• SUPPORT THE SALES TEAM WITH TENDER DOCUMENTATION, PROPOSALS, AND CONTRACT ADMINISTRATION WHEN REQUIRED.

• STRONG KNOWLEDGE OF SALES ADMINISTRATION PROCESSES, ORDER PROCESSING, AND CUSTOMER RELATIONSHIP MANAGEMENT.
• PROFICIENCY IN MICROSOFT OFFICE SUITE (EXCEL, WORD, OUTLOOK) AND EXPERIENCE WITH ERP OR SALES MANAGEMENT SYSTEMS.
• HIGH LEVEL OF ACCURACY AND ATTENTION TO DETAIL IN DOCUMENTATION AND REPORTING.
• KNOWLEDGE OF TENDER DOCUMENTATION AND CORPORATE CLIENT HANDLING WILL BE AN ADDED ADVANTAGE.

• BACHELORS DEGREE OR DIPLOMA IN BUSINESS ADMINISTRATION, SALES & MARKETING, SUPPLY CHAIN MANAGEMENT, OR A RELATED FIELD.
• STRONG KNOWLEDGE OF SALES ADMINISTRATION PROCESSES, ORDER PROCESSING, AND CUSTOMER RELATIONSHIP MANAGEMENT.
• PROFICIENCY IN MICROSOFT OFFICE SUITE (EXCEL, WORD, OUTLOOK) AND EXPERIENCE WITH ERP OR SALES MANAGEMENT SYSTEMS.
• HIGH LEVEL OF ACCURACY AND ATTENTION TO DETAIL IN DOCUMENTATION AND REPORTING.
• KNOWLEDGE OF TENDER DOCUMENTATION AND CORPORATE CLIENT HANDLING WILL BE AN ADDED ADVANTAGE.
• MINIMUM 5 YEARS EXPERIENCE IN SALES COORDINATION, SALES ADMINISTRATION, OR ORDER MANAGEMENT, PREFERABLY IN DISTRIBUTION, WHOLESALE, OR OFFICE SUPPLIES INDUSTRY.