Company Description

Barraid is an online retailer in India specializing in bar accessories and barware. The platform offers a wide range of products including decanters, cocktail shakers, peg measurers, ice buckets, bottle stoppers, beer glasses, ash trays, and liquor dispensers. Barraid focuses on providing unique and functional bar accessories that appeal to both enthusiasts and professionals. The company is committed to delivering quality products and a smooth online shopping experience for customers across India.

Role Description

The Sales Specialist is a full-time remote role responsible for driving online sales and revenue growth for Barraid’s bar accessories portfolio. In this position, the Sales Specialist will manage inbound and outbound customer interactions, respond to product inquiries, and guide customers through the purchasing process. Day-to-day tasks include identifying sales opportunities, maintaining accurate product and pricing information, coordinating with customer service to resolve issues, and supporting promotional campaigns. The Sales Specialist will also collaborate with management to track sales performance, provide feedback on customer trends, and suggest improvements to enhance conversion and customer satisfaction.

Qualifications

• Strong Communication skills for engaging with customers, resolving queries, and collaborating with internal teams.
• Customer Service skills to handle inquiries, manage complaints, and ensure a positive buying experience.
• Sales expertise, including lead generation, negotiation, and closing online sales.
• Training and Sales Management abilities to support onboarding of new team members and contribute to sales process improvements.
• Comfort working in a remote, digital-first environment with reliable internet access.
• Basic understanding of e-commerce platforms and online sales tools.
• Prior experience in retail, e-commerce, or consumer goods sales is preferred.
• Relevant education in Business, Marketing, or a related field is beneficial.

• Drive online sales and revenue growth for Barraid’s bar accessories portfolio.
• Manage inbound and outbound customer interactions.
• Respond to product inquiries and guide customers through the purchasing process.
• Identify sales opportunities.
• Maintain accurate product and pricing information.
• Coordinate with customer service to resolve issues.
• Support promotional campaigns.
• Collaborate with management to track sales performance.
• Provide feedback on customer trends.
• Suggest improvements to enhance conversion and customer satisfaction.

• Strong communication
• Customer service
• Sales
• Lead generation
• Negotiation
• Closing online sales
• Training
• Sales management
• E-commerce platforms
• Online sales tools

• Comfort working in a remote, digital-first environment with reliable internet access.
• Basic understanding of e-commerce platforms and online sales tools.
• Prior experience in retail, e-commerce, or consumer goods sales is preferred.
• Relevant education in Business, Marketing, or a related field is beneficial.