Background information about the job or company

Premier Credit Limited was established in 2013 as a credit only microfinance that aims to provide financial solutions to corporates, government and individual entrepreneurs by building lasting relationships with a vision to see them achieve their aspirations. Premier Group has implemented its country and regional expansion strategy evidenced by the opening...

Responsibilities or duties

• Achieve monthly sales targets and bring in new customers.
• Ensure a high level of quality loans are referred to the business.
• Provide support in the recovery of facilities referred by yourself and the team.
• Ensure zero tolerance to customer complaints - both internal and external.
• Maintain high levels of confidentiality regarding customer information.
• Deliver excellent service in customer relationship management.

Qualifications or requirements

Applicants must hold at least a Diploma from a recognized institution.

• Achieve monthly sales targets and bring in new customers.
• Ensure a high level of quality loans are referred to the business.
• Provide support in the recovery of facilities referred by yourself and the team.
• Ensure zero tolerance to customer complaints - both internal and external.
• Maintain high levels of confidentiality regarding customer information.
• Deliver excellent service in customer relationship management.

• Sales Target Achievement
• Customer Acquisition
• Loan Quality Assurance
• Loan Recovery Support
• Customer Complaint Resolution
• Confidentiality
• Customer Relationship Management

• Diploma from a recognized institution