The Role

Zeno is seeking a skilled and detail-oriented Senior Battery Technician to lead the performance, maintenance, and reliability of Zeno’s battery network. This role is central to ensuring safe and efficient battery operations across our swap stations, field network, and service facilities. You will manage the full lifecycle of batteries — from receiving and inspection to charging, draining, repairs, and logging — while maintaining rigorous safety, traceability, and performance standards. The ideal candidate combines hands-on technical expertise with strong organizational skills and a passion for precision, energy systems, and continuous improvement.

What You’ll Do:

• Battery Operations: Oversee daily battery management including charging, draining, balancing, and conditioning processes.
• Inventory Control: Manage and track all batteries and related components across multiple locations to maintain real-time visibility and accountability.
• Maintenance & Repairs: Perform and document connector replacements, casing repairs, and component diagnostics using approved tools and safety procedures.
• Task Logging & Reporting: Record all maintenance, charging, and repair activities in digital systems, ensuring accurate tracking of issues, serials, and usage cycles.
• Safety & Compliance: Implement and enforce Zeno’s safety standards and environmental handling procedures for high-voltage batteries.
• Testing & Diagnostics: Conduct performance tests to identify degradation, anomalies, or system errors, and escalate to engineering for root cause analysis.
• Process Improvement: Support the development and refinement of battery workflows and documentation in collaboration with Product and Engineering teams.
• Mentorship & Training: Guide junior technicians and operators on battery handling, maintenance routines, and reporting standards.

What You Bring:

• 3+ years of hands-on experience in battery systems, electrical maintenance, or EV service environments.
• Strong understanding of lithium-ion battery technology, charging protocols, and safety best practices.
• Proven ability to manage technical inventory with precision and maintain accurate documentation.
• Skilled in diagnosing electrical issues, handling connectors, and performing component-level repairs.
• Familiarity with data logging tools, ERP systems, or digital maintenance tracking platforms.
• Excellent attention to detail and commitment to safe, methodical work processes.
• Ability to collaborate effectively with engineering, service, and field operations teams.

Benefits:

• Competitive salary based on experience
• Company sponsored healthcare plan
• Join a world class team of engineers, operators, and entrepreneurs from across the globe who are part of the inevitable trillion-dollar transition of two-wheelers to electric!

• Battery Operations: Oversee daily battery management including charging, draining, balancing, and conditioning processes.
• Inventory Control: Manage and track all batteries and related components across multiple locations to maintain real-time visibility and accountability.
• Maintenance & Repairs: Perform and document connector replacements, casing repairs, and component diagnostics using approved tools and safety procedures.
• Task Logging & Reporting: Record all maintenance, charging, and repair activities in digital systems, ensuring accurate tracking of issues, serials, and usage cycles.
• Safety & Compliance: Implement and enforce Zeno’s safety standards and environmental handling procedures for high-voltage batteries.
• Testing & Diagnostics: Conduct performance tests to identify degradation, anomalies, or system errors, and escalate to engineering for root cause analysis.
• Process Improvement: Support the development and refinement of battery workflows and documentation in collaboration with Product and Engineering teams.
• Mentorship & Training: Guide junior technicians and operators on battery handling, maintenance routines, and reporting standards.

• Strong understanding of lithium-ion battery technology, charging protocols, and safety best practices.
• Proven ability to manage technical inventory with precision and maintain accurate documentation.
• Skilled in diagnosing electrical issues, handling connectors, and performing component-level repairs.
• Familiarity with data logging tools, ERP systems, or digital maintenance tracking platforms.
• Excellent attention to detail and commitment to safe, methodical work processes.
• Ability to collaborate effectively with engineering, service, and field operations teams.

• BA/BSc/HND