Senior Business Operations Officer
2026-06-12T14:49:27+00:00
Britam
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https://ke.britam.com/
FULL_TIME
Nairobi
Nairobi
00100
Kenya
Insurance
Accounting & Finance, Business Operations, Management
2026-06-24T17:00:00+00:00
8
Job Purpose:
Responsible for Portfolio Administration, Valuation, Reporting and Performance Measurement of Unit Trust Funds, Wealth Management Funds, Retail Pension and Discretionary Clients under Britam Asset Managers.
Key responsibilities:
Portfolio Administration and Valuation Support
- Review and post portfolio income entries and support valuation-related activities.
- Perform daily valuation, pricing, amortization, revaluation, and impairment of securities (equities, fixed income, indices, and FX).
- Conduct validation checks to ensure accuracy, completeness, and integrity of fund pricing processes.
- Monitor and ensure accuracy of portfolio administration activities and end-of-day valuation outputs.
Cash and Custody Reconciliations
- Perform daily cash and investment reconciliations between custodians and internal fund records.
- Investigate, resolve, and escalate reconciliation breaks in a timely manner.
- Conduct monthly asset holding reconciliations between custodians (banks) and fund managers.
- Monitor accuracy of cash positions, investment balances, and settlement activities.
Transaction Processing and Oversight
- Oversee recording and settlement of traded securities, corporate actions, and disbursement transactions.
- Ensure completeness, accuracy, and timeliness of all transaction processing activities.
- Monitor operational transaction flows to ensure adherence to internal controls and procedures.
Regulatory and Compliance Reporting
- Prepare and submit regulatory reports to Capital Markets Authority (CMA), Retirement Benefits Authority (RBA), trustees, and other stakeholders within stipulated timelines.
- Produce statutory, client, and management reports accurately and on schedule.
- Support compliance with regulatory requirements and internal policies governing operations.
Client Administration and Servicing
- Review and disseminate client statements, contract notes, and transaction confirmations.
- Support resolution of client operational queries and correspondence in a timely manner.
- Maintain high service standards and adherence to turnaround timelines to enhance client experience.
Performance Measurement and Fund Accounting Support
- Measure fund performance against benchmarks and support performance reporting.
- Compute, accrue, and validate management fees, expenses, and fund-related charges.
- Prepare periodic portfolio holdings, movement, revenue, and performance reports.
Regional and Cross-Functional Support
- Provide operational support to BAM Uganda under the hub-and-spoke framework.
- Coordinate with custodians, trustees, finance, IT, and client service teams to ensure seamless operations.
- Support cross-functional initiatives impacting operations and service delivery.
Process Improvement, Automation and Project Support
- Participate in system enhancements, user acceptance testing (UAT), and process improvement initiatives.
- Support operational efficiency, digitization, and automation efforts.
- Contribute to process redesign and continuous improvement of operational workflows.
Risk Management and Control Environment
- Support operational risk management through reconciliations, reporting accuracy, and transaction controls.
- Ensure adherence to internal policies, procedures, and regulatory standards.
General Responsibilities
- Perform any other duties as may be assigned from time to time in support of business operations objectives.
Knowledge, experience and qualifications required:
- Bachelor’s degree in Finance, Accounting, Economics, Business Administration or related field.
- 4–6 years’ relevant experience in asset management, and administration, or investment operations
- Professional certification in accounting or finance (CPA (Part II or above), ACCA, CFA Level I or above preferred)
- Demonstrated experience in:
- Experience working within a regulated financial environment is essential
- Exposure to regional operations or multi-entity environments is an added advantage
- Review and post portfolio income entries and support valuation-related activities.
- Perform daily valuation, pricing, amortization, revaluation, and impairment of securities (equities, fixed income, indices, and FX).
- Conduct validation checks to ensure accuracy, completeness, and integrity of fund pricing processes.
- Monitor and ensure accuracy of portfolio administration activities and end-of-day valuation outputs.
- Perform daily cash and investment reconciliations between custodians and internal fund records.
- Investigate, resolve, and escalate reconciliation breaks in a timely manner.
- Conduct monthly asset holding reconciliations between custodians (banks) and fund managers.
- Monitor accuracy of cash positions, investment balances, and settlement activities.
- Oversee recording and settlement of traded securities, corporate actions, and disbursement transactions.
- Ensure completeness, accuracy, and timeliness of all transaction processing activities.
- Monitor operational transaction flows to ensure adherence to internal controls and procedures.
- Prepare and submit regulatory reports to Capital Markets Authority (CMA), Retirement Benefits Authority (RBA), trustees, and other stakeholders within stipulated timelines.
- Produce statutory, client, and management reports accurately and on schedule.
- Support compliance with regulatory requirements and internal policies governing operations.
- Review and disseminate client statements, contract notes, and transaction confirmations.
- Support resolution of client operational queries and correspondence in a timely manner.
- Maintain high service standards and adherence to turnaround timelines to enhance client experience.
- Measure fund performance against benchmarks and support performance reporting.
- Compute, accrue, and validate management fees, expenses, and fund-related charges.
- Prepare periodic portfolio holdings, movement, revenue, and performance reports.
- Provide operational support to BAM Uganda under the hub-and-spoke framework.
- Coordinate with custodians, trustees, finance, IT, and client service teams to ensure seamless operations.
- Support cross-functional initiatives impacting operations and service delivery.
- Participate in system enhancements, user acceptance testing (UAT), and process improvement initiatives.
- Support operational efficiency, digitization, and automation efforts.
- Contribute to process redesign and continuous improvement of operational workflows.
- Support operational risk management through reconciliations, reporting accuracy, and transaction controls.
- Ensure adherence to internal policies, procedures, and regulatory standards.
- Perform any other duties as may be assigned from time to time in support of business operations objectives.
- Bachelor’s degree in Finance, Accounting, Economics, Business Administration or related field.
- Professional certification in accounting or finance (CPA (Part II or above), ACCA, CFA Level I or above preferred)
- Experience working within a regulated financial environment is essential
- Exposure to regional operations or multi-entity environments is an added advantage
JOB-6a2c1c77daf54
Vacancy title:
Senior Business Operations Officer
[Type: FULL_TIME, Industry: Insurance, Category: Accounting & Finance, Business Operations, Management]
Jobs at:
Britam
Deadline of this Job:
Wednesday, June 24 2026
Duty Station:
Nairobi | Nairobi
Summary
Date Posted: Friday, June 12 2026, Base Salary: Not Disclosed
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JOB DETAILS:
Job Purpose:
Responsible for Portfolio Administration, Valuation, Reporting and Performance Measurement of Unit Trust Funds, Wealth Management Funds, Retail Pension and Discretionary Clients under Britam Asset Managers.
Key responsibilities:
Portfolio Administration and Valuation Support
- Review and post portfolio income entries and support valuation-related activities.
- Perform daily valuation, pricing, amortization, revaluation, and impairment of securities (equities, fixed income, indices, and FX).
- Conduct validation checks to ensure accuracy, completeness, and integrity of fund pricing processes.
- Monitor and ensure accuracy of portfolio administration activities and end-of-day valuation outputs.
Cash and Custody Reconciliations
- Perform daily cash and investment reconciliations between custodians and internal fund records.
- Investigate, resolve, and escalate reconciliation breaks in a timely manner.
- Conduct monthly asset holding reconciliations between custodians (banks) and fund managers.
- Monitor accuracy of cash positions, investment balances, and settlement activities.
Transaction Processing and Oversight
- Oversee recording and settlement of traded securities, corporate actions, and disbursement transactions.
- Ensure completeness, accuracy, and timeliness of all transaction processing activities.
- Monitor operational transaction flows to ensure adherence to internal controls and procedures.
Regulatory and Compliance Reporting
- Prepare and submit regulatory reports to Capital Markets Authority (CMA), Retirement Benefits Authority (RBA), trustees, and other stakeholders within stipulated timelines.
- Produce statutory, client, and management reports accurately and on schedule.
- Support compliance with regulatory requirements and internal policies governing operations.
Client Administration and Servicing
- Review and disseminate client statements, contract notes, and transaction confirmations.
- Support resolution of client operational queries and correspondence in a timely manner.
- Maintain high service standards and adherence to turnaround timelines to enhance client experience.
Performance Measurement and Fund Accounting Support
- Measure fund performance against benchmarks and support performance reporting.
- Compute, accrue, and validate management fees, expenses, and fund-related charges.
- Prepare periodic portfolio holdings, movement, revenue, and performance reports.
Regional and Cross-Functional Support
- Provide operational support to BAM Uganda under the hub-and-spoke framework.
- Coordinate with custodians, trustees, finance, IT, and client service teams to ensure seamless operations.
- Support cross-functional initiatives impacting operations and service delivery.
Process Improvement, Automation and Project Support
- Participate in system enhancements, user acceptance testing (UAT), and process improvement initiatives.
- Support operational efficiency, digitization, and automation efforts.
- Contribute to process redesign and continuous improvement of operational workflows.
Risk Management and Control Environment
- Support operational risk management through reconciliations, reporting accuracy, and transaction controls.
- Ensure adherence to internal policies, procedures, and regulatory standards.
General Responsibilities
- Perform any other duties as may be assigned from time to time in support of business operations objectives.
Knowledge, experience and qualifications required:
- Bachelor’s degree in Finance, Accounting, Economics, Business Administration or related field.
- 4–6 years’ relevant experience in asset management, and administration, or investment operations
- Professional certification in accounting or finance (CPA (Part II or above), ACCA, CFA Level I or above preferred)
- Demonstrated experience in:
- Experience working within a regulated financial environment is essential
- Exposure to regional operations or multi-entity environments is an added advantage
Work Hours: 8
Experience in Months: 48
Level of Education: bachelor degree
Job application procedure
Application Link:Click Here to Apply Now
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