Vacancy title:
Senior Hotel Attendant (Receptionist/Cashier)

[Type: FULL_TIME, Industry: Consulting, Category: Management, Accounting & Finance, Sales & Retail, Admin & Office, Human Resources, Business Operations, Customer Service, Restaurant & Hospitality]

Jobs at:
Halton Agency

Deadline of this Job:
Sunday, August 16 2026

Duty Station:
Nairobi | Nairobi

Summary
Date Posted: Friday, August 7 2026, Base Salary: Not Disclosed

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JOB DETAILS:

Job Summary

The Senior Hotel Attendant (Receptionist/Cashier) oversees front office operations while providing excellent guest service, managing reservations, processing payments, and supervising junior reception staff to ensure efficient service delivery.

Key Responsibilities

Front Office Operations

• Manage guest check-in and check-out procedures.
• Handle reservations, cancellations, and room allocations.
• Process payments and maintain accurate cash records.
• Answer guest inquiries and resolve complaints professionally.

Supervision

• Guide and support reception staff during shifts.
• Ensure compliance with front office procedures.
• Prepare daily cash and occupancy reports.

Minimum Qualifications

• Diploma in Hospitality Management, Front Office Operations, Business Administration, or a related field.

Experience

• Relevant experience in front office operations.

Core Competencies

• Customer service.
• Cash handling.
• Computer literacy.
• Leadership.
• Communication skills.

Work Hours: 8

Experience in Months: 12

Level of Education: bachelor degree

Job application procedure
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To apply, kindly send your CV and Cover Letter

For more information, after texting your CV, contact us on WhatsApp:

0769290087

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