Vacancy title:
Server

[Type: FULL_TIME, Industry: Hospitality, and Tourism, Category: Restaurant & Hospitality]

Jobs at:
Fairmont Hotels & Resorts

Deadline of this Job:
Friday, July 18 2025

Duty Station:
Nairobi | Nairobi | Kenya

Summary
Date Posted: Thursday, July 10 2025, Base Salary: Not Disclosed

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JOB DETAILS:

Job Description

Reporting to the F&B Manager, responsibilities and essential job functions include but are not limited to the following: 

• Sets up and tears down service stations
• Taking table orders for all food and beverage from the guests and serve in a professional and positive manner.
• Provides service within Fairmont and Hotel Standards
• Fosters a welcoming culture
• Crisp, Efficient Food and beverage service with excellent rapport building – provides an experience, not just a meal.
• Cash Handling
• Knowledgeable on menus – food and beverage – Speaks passionately and informatively about the offerings
• Tailors Service flow to the diner’s needs
• Review daily reports, arrival, VIP, group following up on action items
• Aware of all business within hotel on a daily basis and able to guide guests accordingly
• Work behind the bar as bar server on occasions, and to supervise the smooth running of the outlet.
• Attend to all guest requests, being constantly aware of anticipating guests needs.
• Ensure smooth running of each table.
• Help to ensure the smooth running of all guest's requirements and needs on each table.
• Clear away any used crockery, cutlery etc.
• On occasions, be allocated to the buffets to check for replenishment, cleanliness and respond to guest requests.

Qualifications

• Minimum 1 year experience in Food and Beverage preferably at a luxury property
• An operational knowledge and proficiency in Point of Sale System an asset
• Excellent written/verbal communication and interpersonal skills
• Strong guest service orientation
• Able to balance a variety of conflicting priorities while providing guest service

Work Hours: 8

Experience in Months: 12

Level of Education: bachelor degree

Job application procedure

Interested and qualified? Click here to apply

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