A top-tier oilfield service company with a century-long track record, Baker Hughes delivers solutions that help oil and gas operators make the most of their reservoirs. Collaboration is the foundation on which we build our business. We listen to our clients to understand their unique challenges and then develop solutions designed to help manage operating ...

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Service Delivery Coordinator

Job Type

Full Time

Qualification

BA/BSc/HND

Experience

Location

Nairobi

Job Field

Environment Health & Safety

As a Service Delivery Coordinator, you will be responsible for:

• Applying Health, Safety and Environment standards and procedures in all situations to ensure compliance is maintained.
• Conducting all activities in line with our non-negotiables, applicable processes, and cultural pillars.
• Planning, coordinating, and monitoring all job activities outlined in MTJC across organizational boundaries.
• Handling the scheduling and dispatching of resources in line with job requirements to provide effective support.
• Managing client relationships through being the primary contact for job preparation, execution, and closeout.
• Ensuring prompt escalation of issues that can impact service delivery to ensure delivery of clients’ objectives.
• Ensuring assigned contracts and quotes are fully understood, and invoices are correctly issued to prevent revenue leakage.

Fuel your passion

To be successful in this role, you will:

• Have a bachelor’s degree from an accredited university or college (or a high school diploma / GED with equivalent work experience).
• Demonstrate effective communication, interpersonal and leadership skills with the ability to influence others and lead teams.
• Have the ability to manage multiple projects and deadlines.
• Have strong leadership capabilities and the ability to manage and coordinate field personnel.
• Be successful at building relationships and collaborating to resolve problems.

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

• Working flexible hours - flexing the times you work in the day

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

• Contemporary work-life balance policies and wellbeing activities
• Comprehensive private medical care options
• Safety net of life insurance and disability programs
• Tailored financial programs
• Education Assistance
• Generous Parental Leave
• Mental Health resources, Virtual Therapy Programs
• Dependent and PartnersCare
• Pet Insurance
• Additional elected or voluntary benefits

• Applying Health, Safety and Environment standards and procedures in all situations to ensure compliance is maintained.
• Conducting all activities in line with our non-negotiables, applicable processes, and cultural pillars.
• Planning, coordinating, and monitoring all job activities outlined in MTJC across organizational boundaries.
• Handling the scheduling and dispatching of resources in line with job requirements to provide effective support.
• Managing client relationships through being the primary contact for job preparation, execution, and closeout.
• Ensuring prompt escalation of issues that can impact service delivery to ensure delivery of clients’ objectives.
• Ensuring assigned contracts and quotes are fully understood, and invoices are correctly issued to prevent revenue leakage.

• Demonstrate effective communication, interpersonal and leadership skills with the ability to influence others and lead teams.
• Have the ability to manage multiple projects and deadlines.
• Have strong leadership capabilities and the ability to manage and coordinate field personnel.
• Be successful at building relationships and collaborating to resolve problems.

• Have a bachelor’s degree from an accredited university or college (or a high school diploma / GED with equivalent work experience).