Social media And Customer Care Executive job at Early Hr Consultants
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Social media And Customer Care Executive
2025-12-03T13:58:39+00:00
Early Hr Consultants
https://cdn.greatkenyanjobs.com/jsjobsdata/data/employer/comp_9623/logo/download%20(2).png
FULL_TIME
 
Nairobi
Nairobi
00100
Kenya
Consulting
Customer Service, Advertising & Marketing, Communications & Writing
KES
 
MONTH
2025-12-08T17:00:00+00:00
 
Kenya
8

Top Sea C&A Logistics is looking for a Customer Care and Social Media Executive.

  • Respond to customer inquiries via phone, email, and social media in a timely and professional manner.
  • Resolve customer concerns and escalate complex issues where necessary, providing detailed daily reports on customer engagement and feedback.
  • Develop, manage, and optimize the company's social media accounts (Facebook, Instagram, Twitter, LinkedIn, etc.).
  • Create engaging social media campaigns, define KPIs, and analyze their effectiveness based on the target market and expected outcomes.
  • Design and publish creative social media content, including graphics, videos, and posts, in a timely manner.
  • Engage with followers, customers, and users on social media to strengthen brand trust and community, monitoring customer feedback.
  • Create and oversee the production of graphics, creative concepts, and written content for social
  • Excellent writing, editing, and verbal communication skills
  • Strong analytical and problem-solving capabilities
  • Minimum Diploma in Sales, Marketing, Communications or a related field
  • Minimum 3 years of relevant experience, preferably in logistics, clearing, or forwarding
  • Demonstrated experience in customer service.
  • Proficiency in Microsoft Office.
associate degree
12
JOB-6930420f328b1

Vacancy title:
Social media And Customer Care Executive

[Type: FULL_TIME, Industry: Consulting, Category: Customer Service, Advertising & Marketing, Communications & Writing]

Jobs at:
Early Hr Consultants

Deadline of this Job:
Monday, December 8 2025

Duty Station:
Nairobi | Nairobi | Kenya

Summary
Date Posted: Wednesday, December 3 2025, Base Salary: Not Disclosed

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JOB DETAILS:

Top Sea C&A Logistics is looking for a Customer Care and Social Media Executive.

 

Work Hours: 8

Experience in Months: 12

Level of Education: associate degree

Job application procedure
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Job Info
Job Category: Customer Service jobs in Kenya
Job Type: Full-time
Deadline of this Job: Monday, December 8 2025
Duty Station: Nairobi | Nairobi | Kenya
Posted: 03-12-2025
No of Jobs: 1
Start Publishing: 03-12-2025
Stop Publishing (Put date of 2030): 10-10-2076
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