ROLE OVERVIEW

The Store Technician/Store person is responsible for the accurate receipt, storage, and dis- patch of all products at the branch, while also providing basic technical support and product demonstrations to customers.

This dual role suits a technically qualified individual who is equally comfortable managing physical stock and advising customers on solar and electrical product specifications.

KEY RESPONSIBILITIES -

STORE MANAGEMENT

• Receive all incoming stock, verify quantities and condition against delivery notes and purchase orders, and update the inventory system.
• Organize and maintain the storeroom: proper labelling, safe stacking, and logical prod- uct categorization.
• Prepare and dispatch products to customers with accurate documentation (delivery notes, gate passes).
• Conduct regular stock counts and reconcile physical stock against system records; re- port discrepancies to the Branch Manager.
• Monitor stock levels and raise timely requisitions to prevent stockouts of fast-moving items.
• Ensure proper handling of fragile items such as solar panels and inverters to prevent damage.
• Maintain a clean, safe, and organized storeroom at all times.

KEY RESPONSIBILITIES

TECHNICAL SUPPORT

• Provide basic technical guidance to customers on solar system sizing, product com- patibility, and installation requirements.
• Demonstrate products (inverters, battery banks, charge controllers) on the shop floor when required
• Assist in basic testing and quality checks of products before dispatch.
• Support the branch team in preparing technical quotations, BOQ (Bill of Quantities) and BOMs (Bills of Materials) for solar installations.
• Liaise with the EPC team (Safer Power Ltd.) on technical queries from customers when needed.
• Stay up to date on product specifications for Hanchu, Huawei, Deye, Jinko Solar, Safer Industries lithium batteries, and related products.

QUALIFICATIONS & EXPERIENCE

• Diploma or Degree in Electrical & Electronics Engineering, Renewable Energy Engi- neering, or a closely related technical field.
• Minimum 1-2 years of experience in a solar, electrical, or technical store/warehouse environment.
• Working knowledge of solar PV systems: panels, inverters, MPPT charge controllers, lithium and lead-acid batteries.
• Experience with store management, inventory systems, or ERP software is an added advantage.
• Ability to read basic electrical schematics and solar system diagrams.
• Physical fitness to handle and move equipment including panels and battery banks.
• Strong organizational skills, attention to detail, and numerical accuracy.
• Good communication skills; ability to explain technical concepts to non-technical cus- tomers.

KEY COMPETENCIES

• Technical knowledge of solar and electrical products ·
• Stock accuracy and meticulous record-keeping
• Physical energy and safe handling of equipment
• Customer-oriented and helpful demeanor Initiative and proactive problem-solving

• Receive all incoming stock, verify quantities and condition against delivery notes and purchase orders, and update the inventory system.
• Organize and maintain the storeroom: proper labelling, safe stacking, and logical prod- uct categorization.
• Prepare and dispatch products to customers with accurate documentation (delivery notes, gate passes).
• Conduct regular stock counts and reconcile physical stock against system records; re- port discrepancies to the Branch Manager.
• Monitor stock levels and raise timely requisitions to prevent stockouts of fast-moving items.
• Ensure proper handling of fragile items such as solar panels and inverters to prevent damage.
• Maintain a clean, safe, and organized storeroom at all times.
• Provide basic technical guidance to customers on solar system sizing, product com- patibility, and installation requirements.
• Demonstrate products (inverters, battery banks, charge controllers) on the shop floor when required
• Assist in basic testing and quality checks of products before dispatch.
• Support the branch team in preparing technical quotations, BOQ (Bill of Quantities) and BOMs (Bills of Materials) for solar installations.
• Liaise with the EPC team (Safer Power Ltd.) on technical queries from customers when needed.
• Stay up to date on product specifications for Hanchu, Huawei, Deye, Jinko Solar, Safer Industries lithium batteries, and related products.

• Technical knowledge of solar and electrical products
• Stock accuracy and meticulous record-keeping
• Physical energy and safe handling of equipment
• Customer-oriented and helpful demeanor
• Initiative and proactive problem-solving
• Ability to read basic electrical schematics and solar system diagrams.
• Good communication skills; ability to explain technical concepts to non-technical cus- tomers.

• Diploma or Degree in Electrical & Electronics Engineering, Renewable Energy Engi- neering, or a closely related technical field.
• Minimum 1-2 years of experience in a solar, electrical, or technical store/warehouse environment.
• Working knowledge of solar PV systems: panels, inverters, MPPT charge controllers, lithium and lead-acid batteries.
• Experience with store management, inventory systems, or ERP software is an added advantage.
• Ability to read basic electrical schematics and solar system diagrams.
• Physical fitness to handle and move equipment including panels and battery banks.
• Strong organizational skills, attention to detail, and numerical accuracy.
• Good communication skills; ability to explain technical concepts to non-technical cus- tomers.