- Dashboard
- Job Detail
.jpg){kind=logo}
Vacancy title:
Supervisor, Business Application Support
[Type: FULL_TIME, Industry: Public Administration, and Government, Category: Management]
Jobs at:
Kenya Revenue Authority (KRA)
Deadline of this Job:
Monday, June 16 2025
Duty Station:
Nairobi | Nairobi | Kenya
Summary
Date Posted: Thursday, May 29 2025, Base Salary: Not Disclosed
Similar Jobs in Kenya
Learn more about Kenya Revenue Authority (KRA)
Kenya Revenue Authority (KRA) jobs in Kenya
JOB DETAILS:
Supervisor, Business Application Support at Kenya Revenue Authority (KRA)
The Kenya Revenue Authority (KRA) was established by an Act of Parliament, Chapter 469 of the laws of Kenya , which became effective on 1st July 1995 . The Authority is charged with the responsibility of collecting revenue on behalf of the Government of Kenya.
Job Summary
The jobholder shall be responsible for troubleshooting system incidents, provide general support and train the business systems users and documentation of business requirements.
Duties and responsibilities
- Collect, document and collate business functional requirements.
- Translate functional requirements into Business Use Cases (BUCs).
- Implement approved System Change Requests (SCRs).
- Review technical requirements and System Use Cases (SUCs) with stakeholders to ensure completeness and viability.
- Provide basic training to system users.
- Provide general assistance to customers by addressing systems related issues and Troubleshoot minor incidents and system issues.
- Provide general reports to stakeholders.
- Ensure conformity to ISO (9001/2015 and 27001/2013) and data security requirements.
Person specifications
For appointment to this job, the candidate must have:
- A Bachelor’s degree in IT/ Management Information Systems / Business IT/ Computer Science from a recognized institution
- Membership of ISACA professional body or any other relevant technical professionally recognized body
- ITI
- Certified Business Analysis Professional CBAP
- Minimum of 3 years work experience in a similar role.
Work Hours: 8
Experience in Months: 36
Level of Education: bachelor degree
Job application procedure
Interested and qualified? Click Here to Apply
Join a Focused Community on job search to uncover both advertised and non-advertised jobs that you may not be aware of. A jobs WhatsApp Group Community can ensure that you know the opportunities happening around you and a jobs Facebook Group Community provides an opportunity to discuss with employers who need to fill urgent position. Click the links to join. You can view previously sent Email Alerts here incase you missed them and Subscribe so that you never miss out.