About the Role

The Systems Officer will play a critical role in ensuring EarthEnable’s operational systems are accurate, reliable, and effective in supporting our mission. This role involves managing and maintaining systems data, training staff, supporting finance processes, and driving system improvements across the organization. The Systems Officer will travel regularly to field sites to clean data, train employees, and ensure alignment between system records and on-the-ground operations.

Key Responsibilities

• Manage system administration functions including user accounts, report generation, dashboards, and routine tasks in Salesforce and related tools.
• Identify and resolve data entry errors in Salesforce in line with company guidelines.
• Travel to districts to conduct data cleaning, employee training, and systems support.
• Manage and update additional IT tools used by EarthEnable (Formyoula, Kpay, Excel, etc.).
• Ensure accurate and timely employee timesheet management.
• Assist in reconciling financial data to ensure accuracy across reports and systems.
• Generate weekly work progress reports detailing deliverables and outcomes.
• Support financial modeling related to mason pay and Customer Sales Officer commissions.
• Manage and adjust stock records within Salesforce to maintain data accuracy.
• Support finance in updating and managing product prices in relevant systems.
• Perform other duties as assigned.

Must-Have Qualifications

• Bachelor’s degree and or Diploma in Information Systems, Computer Science, Finance, Business Administration, or related field. Fresh Graduates are encouraged to apply
• Strong computer skills (MS Office, advanced Excel, SQL) and ability to quickly learn new IT systems.
• Fluency in English and ability to communicate in local languages.
• Strong written and verbal communication skills.
• Excellent analytical and problem-solving abilities.
• High attention to detail and strong organizational skills.
• Willingness to travel frequently across Kenya.
• Positive attitude, self-starter, entrepreneurial mindset, and ability to work independently.

Nice-to-Have Qualifications

• Experience with Salesforce or similar CRM platforms.
• Experience in data analysis, reconciliation, and manipulation.
• Familiarity with IT tools such as Formyoula and Kpay.
• Experience training employees on IT systems and processes.
• Prior experience in a social enterprise or non-profit organization.
• Knowledge about reporting software (Looker studio, PowerbI, etc).
• Located in Bungoma is a plus.

• Manage system administration functions including user accounts, report generation, dashboards, and routine tasks in Salesforce and related tools.
• Identify and resolve data entry errors in Salesforce in line with company guidelines.
• Travel to districts to conduct data cleaning, employee training, and systems support.
• Manage and update additional IT tools used by EarthEnable (Formyoula, Kpay, Excel, etc.).
• Ensure accurate and timely employee timesheet management.
• Assist in reconciling financial data to ensure accuracy across reports and systems.
• Generate weekly work progress reports detailing deliverables and outcomes.
• Support financial modeling related to mason pay and Customer Sales Officer commissions.
• Manage and adjust stock records within Salesforce to maintain data accuracy.
• Support finance in updating and managing product prices in relevant systems.
• Perform other duties as assigned.

• Strong computer skills (MS Office, advanced Excel, SQL)
• Ability to quickly learn new IT systems
• Fluency in English
• Ability to communicate in local languages
• Strong written and verbal communication skills
• Excellent analytical and problem-solving abilities
• High attention to detail
• Strong organizational skills
• Willingness to travel frequently
• Positive attitude
• Self-starter
• Entrepreneurial mindset
• Ability to work independently
• Experience with Salesforce or similar CRM platforms (Nice-to-Have)
• Experience in data analysis, reconciliation, and manipulation (Nice-to-Have)
• Familiarity with IT tools such as Formyoula and Kpay (Nice-to-Have)
• Experience training employees on IT systems and processes (Nice-to-Have)
• Knowledge about reporting software (Looker studio, PowerbI, etc) (Nice-to-Have)

• Bachelor’s degree and or Diploma in Information Systems, Computer Science, Finance, Business Administration, or related field.
• Fresh Graduates are encouraged to apply
• Experience with Salesforce or similar CRM platforms (Nice-to-Have)
• Experience in data analysis, reconciliation, and manipulation (Nice-to-Have)
• Familiarity with IT tools such as Formyoula and Kpay (Nice-to-Have)
• Experience training employees on IT systems and processes (Nice-to-Have)
• Prior experience in a social enterprise or non-profit organization (Nice-to-Have)
• Knowledge about reporting software (Looker studio, PowerbI, etc) (Nice-to-Have)