JOB PURPOSE:

This individual will be responsible for leading the design and delivery of talent management strategies and processes, including recruitment, performance management, and learning and development, supported by effective use of HR systems and tools. They will ensure efficient, consistent, and data-informed HR service delivery by optimizing HR platforms, driving user adoption, and aligning talent practices with organizational goals.

KEY ROLES AND RESPONSIBILITIES:

• Provide strategic and technical leadership in the design, implementation, and continuous improvement of Talent Management strategies, policies, and procedures aligned to organizational goals.
• Lead and oversee end-to-end recruitment and selection processes, including effective utilization of Applicant Tracking Systems (ATS), to ensure timely acquisition of high-quality talent.
• Manage and continuously enhance onboarding and staff integration processes to promote a positive employee experience and alignment with organizational culture.
• Oversee the implementation and continuous improvement of the Performance Management System (PMS), ensuring effectiveness, accountability, and alignment with organizational objectives.
• Lead the planning, delivery, and evaluation of Learning and Development initiatives, including Training Needs Analysis, capacity building, and Continuous Professional Development (CPD).
• Provide leadership, supervision, and capacity building to the Talent and HR Systems team to ensure efficient and high-quality service delivery.
• Oversee the effective utilization, maintenance, and continuous improvement of HR systems and tools (including HRMIS and related platforms) to support talent management processes.
• Act as the primary liaison between HR, IT, and system service providers to ensure optimal functionality, user support, and continuous enhancement of HR systems.
• Promote adoption and effective use of HR systems by leading user training, support, and change management initiatives across the organization.
• Support HR and organizational decision-making by generating and analysing HR reports, metrics, and insights related to talent management and workforce trends.
• Oversee employee lifecycle processes, including leave and absence management and contract administration through HR systems, ensuring compliance with applicable laws and policies.
• Identify, lead, and implement innovations and improvements in Talent Management and HR systems to enhance efficiency, employee experience, and alignment with emerging best practices.

EDUCATIONAL QUALIFICATIONS AND CAREER EXPERIENCE:

• A minimum of a Masters degree in Human Resources or any relevant field from a recognized university.
• A minimum of 8 years of overall HR Generalist/ Specialist experience, 4 of which were at the Management level in Talent Management at a reputable organization.
• Full CHRP-K/ SHRM/ CIPD certification
• IHRM Valid Membership
• Demonstrated experience in the use of technology in HR Talent Management and service delivery.
• Certificate in Leadership and or Management from a recognized institution.

Core Competencies:

• Demonstrated high levels of confidentiality and integrity.
• Excellent interpersonal, written, presentation, and communication skills.
• Ability to build strong and diverse effective teams, delegation, and team motivation.
• Excellent analytical skills and ability to deliver quality outputs within strict timelines.
• Strong networking, collaboration, management and decision-making skills.

• Provide strategic and technical leadership in the design, implementation, and continuous improvement of Talent Management strategies, policies, and procedures aligned to organizational goals.
• Lead and oversee end-to-end recruitment and selection processes, including effective utilization of Applicant Tracking Systems (ATS), to ensure timely acquisition of high-quality talent.
• Manage and continuously enhance onboarding and staff integration processes to promote a positive employee experience and alignment with organizational culture.
• Oversee the implementation and continuous improvement of the Performance Management System (PMS), ensuring effectiveness, accountability, and alignment with organizational objectives.
• Lead the planning, delivery, and evaluation of Learning and Development initiatives, including Training Needs Analysis, capacity building, and Continuous Professional Development (CPD).
• Provide leadership, supervision, and capacity building to the Talent and HR Systems team to ensure efficient and high-quality service delivery.
• Oversee the effective utilization, maintenance, and continuous improvement of HR systems and tools (including HRMIS and related platforms) to support talent management processes.
• Act as the primary liaison between HR, IT, and system service providers to ensure optimal functionality, user support, and continuous enhancement of HR systems.
• Promote adoption and effective use of HR systems by leading user training, support, and change management initiatives across the organization.
• Support HR and organizational decision-making by generating and analysing HR reports, metrics, and insights related to talent management and workforce trends.
• Oversee employee lifecycle processes, including leave and absence management and contract administration through HR systems, ensuring compliance with applicable laws and policies.
• Identify, lead, and implement innovations and improvements in Talent Management and HR systems to enhance efficiency, employee experience, and alignment with emerging best practices.

• Demonstrated high levels of confidentiality and integrity.
• Excellent interpersonal, written, presentation, and communication skills.
• Ability to build strong and diverse effective teams, delegation, and team motivation.
• Excellent analytical skills and ability to deliver quality outputs within strict timelines.
• Strong networking, collaboration, management and decision-making skills.

• A minimum of a Masters degree in Human Resources or any relevant field from a recognized university.
• A minimum of 8 years of overall HR Generalist/ Specialist experience, 4 of which were at the Management level in Talent Management at a reputable organization.
• Full CHRP-K/ SHRM/ CIPD certification
• IHRM Valid Membership
• Demonstrated experience in the use of technology in HR Talent Management and service delivery.
• Certificate in Leadership and or Management from a recognized institution.