Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The group has interests across the Eastern and Southern Africa region, with operations in Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique and Malawi. The group offers a wide range of financial products and services in Insurance, Asset management, Ban...

Job Purpose:

The Talent & Capability Associate (6 months Fixed term contract) will support HR Operations in Talent Acquisition, Onboarding, Performance management and Learning & development across the organization. He/She will deliver exceptional employee experience, ensuring efficiency while ensuring adherence to set policies, procedures and guidelines.

Key Responsibilities:

Recruitment and Selection:

• Assist in attracting and evaluating candidates from a diverse pool of recent graduates and experienced professionals.
• Support the recruitment process by helping with job postings, shortlisting candidates, and coordinating interview schedules.
• Respond to inquiries from prospective applicants promptly and professionally to ensure a positive candidate experience.
• Build relationships with candidates throughout the selection process by providing timely updates and communication.
• Learn to utilize recruitment technology systems (e.g., Taleo) to track candidate applications and statuses.
• Collaborate with HR Business Partners (HRBPs) to assist in interview coordination and candidate communication.

Onboarding:

• Assist in implementing onboarding processes for new hires to ensure a smooth transition.
• Welcome newly hired employees and help manage their onboarding experience.
• Prepare and send communications regarding new staff announcements to the business.
• Schedule and coordinate onboarding presentations by liaising with various departments.
• Serve as a point of contact for hiring managers and new employees during the onboarding process.
• Gather feedback on the onboarding experience using surveys to identify areas for improvement.

Performance Management:

• Support the performance review process by tracking timelines for quarterly, mid-year, and end-year evaluations.
• Provide updates on the status of quarterly appraisals and ensure that all staff KPIs and job descriptions are discussed with new joiners.
• Follow up on probation periods and confirmation processes for new hires to ensure timely completion.

Learning & Development

• Assist the Learning Lead and the Head of Talent and Capability in various learning and development initiatives.
• Support the implementation of the Annual Training Calendar and monthly learning schedules.
• Promote a learning culture by championing existing learning platforms, such as LinkedIn Learning.
• Help organize and coordinate ongoing L&D activities at the group level and in different operational countries.
• Prepare and present basic reports on training metrics and effectiveness as needed.
• Utilize L&D data to identify training needs and recommend solutions to enhance development programs.

Knowledge, experience and qualifications required:

• Bachelor’s Degree in Human Resources or a related field.
• Diploma in HRM and/or Certification in CHRP is an added advantage.
• 1-2 years’ experience in generalist human resources management.
• Excellent interpersonal and communication skills.
• Able to work effectively in a multicultural environment.
• Attention to detail, organized, and has the ability to prioritize skills.
• Skills in database management and analytics.
• Ability to work in a fast-paced environment and handle a high volume of requests in an effective and timely manner.
• Proficiency in advanced excel.

• Assist in attracting and evaluating candidates from a diverse pool of recent graduates and experienced professionals.
• Support the recruitment process by helping with job postings, shortlisting candidates, and coordinating interview schedules.
• Respond to inquiries from prospective applicants promptly and professionally to ensure a positive candidate experience.
• Build relationships with candidates throughout the selection process by providing timely updates and communication.
• Learn to utilize recruitment technology systems (e.g., Taleo) to track candidate applications and statuses.
• Collaborate with HR Business Partners (HRBPs) to assist in interview coordination and candidate communication.
• Assist in implementing onboarding processes for new hires to ensure a smooth transition.
• Welcome newly hired employees and help manage their onboarding experience.
• Prepare and send communications regarding new staff announcements to the business.
• Schedule and coordinate onboarding presentations by liaising with various departments.
• Serve as a point of contact for hiring managers and new employees during the onboarding process.
• Gather feedback on the onboarding experience using surveys to identify areas for improvement.
• Support the performance review process by tracking timelines for quarterly, mid-year, and end-year evaluations.
• Provide updates on the status of quarterly appraisals and ensure that all staff KPIs and job descriptions are discussed with new joiners.
• Follow up on probation periods and confirmation processes for new hires to ensure timely completion.
• Assist the Learning Lead and the Head of Talent and Capability in various learning and development initiatives.
• Support the implementation of the Annual Training Calendar and monthly learning schedules.
• Promote a learning culture by championing existing learning platforms, such as LinkedIn Learning.
• Help organize and coordinate ongoing L&D activities at the group level and in different operational countries.
• Prepare and present basic reports on training metrics and effectiveness as needed.
• Utilize L&D data to identify training needs and recommend solutions to enhance development programs.

• Excellent interpersonal and communication skills.
• Able to work effectively in a multicultural environment.
• Attention to detail, organized, and has the ability to prioritize skills.
• Skills in database management and analytics.
• Ability to work in a fast-paced environment and handle a high volume of requests in an effective and timely manner.
• Proficiency in advanced excel.

• Bachelor’s Degree in Human Resources or a related field.
• Diploma in HRM and/or Certification in CHRP is an added advantage.