Megha Marketing E.A Ltd. was incorporated in March 2011 and has built a reputation for providing quality goods at competitive prices. We are driven by meticulous research and understanding of various products, with a customer-centric focus to provide the highest quality value proposition to the customer. We specialise in importing, sourcing, and distributing quality steel, cement, construction chemicals, paints, swimming pools, water pumps and treatments, and solar panels. Water tanks, PVC, CPVC, PPR pipes, fittings, and building materials. We stock over 10,000 different products.

Job Summary

We are seeking a technically knowledgeable, customer-focused, and results-driven Technical Sales Executive specializing in water pumps to join our team in Nyali, Mombasa.

The ideal candidate should combine strong sales skills with a good understanding of water pumping systems, pump selection, installation requirements, and troubleshooting.

Key Responsibilities

Technical Sales and Customer Service

• Identify customer needs and recommend suitable water pumps and related equipment.
• Promote and sell water pumps, accessories, and associated products.
• Explain technical specifications, product features, performance, and benefits to customers.
• Prepare quotations, proposals, and technical recommendations based on customer requirements.
• Follow up on enquiries, quotations, and potential sales to achieve conversion targets.
• Build and maintain strong relationships with customers and business partners.

Water Pump Product Knowledge

• Develop a thorough understanding of the company’s water pump products and applications.
• Understand different pump categories, including submersible pumps, surface pumps, booster pumps, centrifugal pumps, and other available models.
• Explain pump performance characteristics, including flow rate, head, pressure, power requirements, and efficiency.
• Advise customers on appropriate pump applications for boreholes, domestic water supply, irrigation, drainage, and commercial water systems.
• Explain the features and benefits of pump accessories, control systems, and related equipment.
• Keep up to date with new products, technologies, and developments in the water pumping industry.

Technical Assessment and Solution Design

• Assist in assessing water source, required flow rate, pumping head, pipework, and power supply.
• Recommend suitable pump models and configurations based on the customer’s application.
• Coordinate with the technical team when specialized assessments or site visits are required.
• Ensure that recommendations are technically appropriate and aligned with customer requirements.

Business Development and Market Expansion

• Identify and develop new business opportunities in residential, commercial, agricultural, and industrial markets.
• Build relationships with plumbers, contractors, developers, farmers, borehole drilling companies, and other potential customers.
• Conduct customer visits and product presentations when required.
• Identify opportunities for repeat business and complementary product sales.
• Monitor market trends, competitor activities, and customer requirements.
• Support the development and implementation of sales strategies to increase market share.

Sales Administration and Reporting

• Prepare accurate quotations, sales orders, and technical documentation.
• Maintain updated customer records and sales activity reports.
• Track sales performance, customer enquiries, and outstanding quotations.
• Monitor product availability and coordinate with the inventory team.
• Prepare regular sales reports and provide updates on business opportunities.
• Ensure all sales transactions are properly documented.

After-Sales Support

• Provide customers with basic technical guidance on pump operation and maintenance.
• Coordinate with the technical team to address installation and troubleshooting enquiries.
• Assist in resolving customer complaints and product-related issues.
• Follow up with customers after purchase to ensure satisfaction.
• Support warranty claims and technical service requests in accordance with company procedures.

Required Qualifications and Experience

• Diploma or degree in Mechanical Engineering, Electrical Engineering, Water Engineering, Sales and Marketing, or a related field.
• Previous experience in technical sales, water pumps, plumbing, irrigation, or water systems is an advantage.
• Practical understanding of water pump applications and operating principles.
• Experience preparing technical quotations and recommending equipment is preferred.
• Proficiency in Microsoft Office and basic sales reporting systems.

• Identify customer needs and recommend suitable water pumps and related equipment.
• Promote and sell water pumps, accessories, and associated products.
• Explain technical specifications, product features, performance, and benefits to customers.
• Prepare quotations, proposals, and technical recommendations based on customer requirements.
• Follow up on enquiries, quotations, and potential sales to achieve conversion targets.
• Build and maintain strong relationships with customers and business partners.
• Develop a thorough understanding of the company’s water pump products and applications.
• Advise customers on appropriate pump applications and recommend suitable pump models and configurations.
• Assist in assessing water source, required flow rate, pumping head, pipework, and power supply.
• Identify and develop new business opportunities and build relationships with potential customers.
• Prepare accurate quotations, sales orders, technical documentation, and regular sales reports.
• Provide customers with basic technical guidance on pump operation and maintenance.
• Coordinate with the technical team to address installation, troubleshooting, warranty, and service requests.
• Follow up with customers after purchase to ensure satisfaction.

• Technical sales
• Water pump product knowledge
• Understanding of water pumping systems and pump selection
• Understanding of pump applications and operating principles
• Customer service and relationship building
• Technical assessment and solution design
• Preparation of technical quotations and recommendations
• Sales follow-up and business development
• Microsoft Office proficiency
• Basic sales reporting

• Diploma or degree in Mechanical Engineering, Electrical Engineering, Water Engineering, Sales and Marketing, or a related field.
• Practical understanding of water pump applications and operating principles.
• Proficiency in Microsoft Office and basic sales reporting systems.