Vacancy title:
Telemarketer

Jobs at:
LollyBet

Deadline of this Job:
Open

Duty Station:
Nairobi, Kenya

JOB DETAILS:
LollyBet is an online and mobile sports betting company that has started running its operations in Africa. We are currently in Ghana, Uganda and recently launched our services in Kenya. We are in plans of opening up other branches in other African countries as well. LollyBet has positioned its self with a mission of becoming “The Best Sports Betting Company In All Africa”
Qualifications for the Telemarketer Job

• Proven experience as Telemarketer or similar Sales/Customer Service role.
  
• Experience in Gaming Industry is a plus.
  
• Proven track record of successfully meeting sales quotas preferably over the phone.
  
• Working knowledge of MS Office applications and Telephone Systems.
  
• Excellent communication and presentation skills.
  
• Skilled in negotiation and dealing with complaints.
  
• Persistent and results-oriented.
  
• Patient and able to handle customer rejection.
  
• Must have strong work ethics and willingness to learn in all aspects of the position.
  
• Should possess good personal integrity, with a high sense of responsibility and accountability.
  
• Should be a team player and very flexible to work in a dynamic and often hectic environment.
  
• Proficient in Swahili and English.
  
• High school diploma; BSc/Ba is a plus.
  
• Between 20 to 32 years old.
  
• Male and Female.
  
• Residence in Nairobi.
  
• No criminal record
  Job Summary
  We are looking for enthusiastic Telemarketers to generate sales either by cold calling or answering requests in a fast-paced environment. You will be responsible for influencing existing or potential customers to actively participate in our services.
  A successful Telemarketer must be friendly and persuasive. You must be able to understand the customer’s requirements in a short time and present solutions that meet their needs. The ideal candidate will also be patient and cool-tempered to deal with aggressiveness and complaints.
  The goal is to promote business growth by expanding the company’s clientele.
  Telemarketer Job Qualifications
  
• Cold call people using a given phone directory to promore the company and it’s services.
  
• Answer inbound calls from prospective customers.
  
• Use scripts to provide information about our compay’s services.
  
• Maintain a high degree of product knowledge and service expertise.
  
• Ask pertinent questions to understand the customers’ requirements.
  
• Persuade the customer to buy by demonstrating how merchandise or services meet their needs.
  
• Record and also compile the customer’s personal information accurately in a computer system.
  
• Compile customers reactions, comments and suggestions for management.
  
• Attend to customer’s complaints or doubts to safeguard the companys reputation.
  
• Conduct customer and marketing surveys.
  
• Contact customers to follow upon initial interaction.
  
• Keep records of calls and sales and record useful information.

Job application procedure
Interested Candidates who meet the above qualifications and criteria can send their updated CV including recent passport-type photo and two references to the address hr-kenya@lollybet.com