DUTIES AND RESPONSIBILITIES

Front Desk Management

• Greet and welcome all visitors in a professional and friendly manner
• Ensure all visitors are properly registered and directed to the right offices or personnel
• Maintain a neat, organized, and presentable reception area at all times

Communication Handling

• Answer, screen, and direct incoming phone calls appropriately
• Respond to basic inquiries from clients, visitors, and staff
• Relay messages accurately and in a timely manner

Scheduling & Administrative Support

• Manage appointments, meetings, and bookings for staff or departments
• Maintain visitor logs and front office records
• Provide basic clerical and administrative support where required

Office Support Duties

• Assist in handling incoming and outgoing correspondence (emails, documents, parcels)
• Support general office coordination tasks as assigned
• Ensure smooth day-to-day front office operations

KEY REQUIREMENT SKILLS AND QUALIFICATION

Diploma/Degree in a relevant field

At least 2 years’ experience in reception, front office, or customer service roles

Proficiency in MS Office (Word, Excel, Outlook)

Strong verbal and written communication skills

Professional appearance and demeanor

Ability to multitask and work under minimal supervision

Good organizational skills and attention to detail

• Greet and welcome all visitors in a professional and friendly manner
• Ensure all visitors are properly registered and directed to the right offices or personnel
• Maintain a neat, organized, and presentable reception area at all times
• Answer, screen, and direct incoming phone calls appropriately
• Respond to basic inquiries from clients, visitors, and staff
• Relay messages accurately and in a timely manner
• Manage appointments, meetings, and bookings for staff or departments
• Maintain visitor logs and front office records
• Provide basic clerical and administrative support where required
• Assist in handling incoming and outgoing correspondence (emails, documents, parcels)
• Support general office coordination tasks as assigned
• Ensure smooth day-to-day front office operations

• Proficiency in MS Office (Word, Excel, Outlook)
• Strong verbal and written communication skills
• Professional appearance and demeanor
• Ability to multitask and work under minimal supervision
• Good organizational skills and attention to detail

• Diploma/Degree in a relevant field
• At least 2 years’ experience in reception, front office, or customer service roles