We offer the most extensive range of private safari trips in East Africa! And we are happy to say that our guests always leave Africa with a suitcase full of unforgettable memories. Our offices and teams of locals and expats are located in Nairobi (Kenya) and Kampala (Uganda). From Africa (with love), our expats arrange and oversee your journey from start to finish. See you soon in Africa!

Key Responsibilities

Client engagement and booking - Engage with clients via WhatsApp, email, and calls to manage inquiries, bookings, itineraries and payments

Quotations & Pricing - Prepare and review proposals, negotiate rates with suppliers, and ensure accurate pricing room configurations.

Reservations: Coordinate accommodation, flights, vehicles, and activities; confirm bookings and document client requests

Quality Assurance- prepare client briefings, verify daily movement files and confim all bookings and supplier invoices are accurate

Customer Support - Provide emergency assistance during travel, manage complaints and refunds and support the sales team with information

Qualifications

Degree/Diploma in travel and tourism or similar field

2-3 years experience, as a tour consultant in Kenya

Good knowledge of African tourism destinations, safari activities, and local and international travel requirements.

Excellent written and verbal English communication skills.

Strong attention to detail, multitasking ability, and independent work ethic.

Other destination knowledge is an added advantage.

• Engage with clients via WhatsApp, email, and calls to manage inquiries, bookings, itineraries and payments
• Prepare and review proposals, negotiate rates with suppliers, and ensure accurate pricing room configurations.
• Coordinate accommodation, flights, vehicles, and activities; confirm bookings and document client requests
• Prepare client briefings, verify daily movement files and confirm all bookings and supplier invoices are accurate
• Provide emergency assistance during travel, manage complaints and refunds and support the sales team with information

• Excellent written and verbal English communication skills
• Strong attention to detail
• Multitasking ability
• Independent work ethic
• Good knowledge of African tourism destinations
• Good knowledge of safari activities
• Good knowledge of local and international travel requirements

• Degree/Diploma in travel and tourism or similar field
• 2-3 years experience, as a tour consultant in Kenya
• Other destination knowledge is an added advantage.