Background information about the job or company (e.g., role context, company overview)

Mini Group is a dynamic, multi-industry conglomerate with a strong presence across East Africa. We specialize in diverse sectors including baking, real estate, construction, telecommunications, energy, auto spares, hospitality, manufacturing, trading, and microfinance.

Responsibilities or duties

Deliver internal training to commercial staff on Non-Food categories, merchandising standards, FIFO, planogram execution, and reporting discipline.

Conduct external training sessions for retail partner staff (supermarket linesmen, store assistants, and specialty retail outlets).

Prepare bi-weekly training schedules aligned with new SKUs, product activations, compliance gaps, and seasonal campaigns.

Develop and maintain training materials including manuals, merchandising guides, sales scripts, and digital content.

Conduct post-training assessments, maintain certification records, and provide structured feedback to Category Managers.

Submit reports including training schedules, attendance, certification, assessment results, external training coverage, and knowledge base updates.

Qualifications or requirements (e.g., education, skills)

Diploma or Bachelor’s degree in Education, Business Administration, Marketing, Retail Management, or related field.

Certification in Training & Development, Instructional Design, or Adult Learning is an added advantage.

Strong facilitation, coaching, and training delivery skills.

Excellent understanding of Non-Food retail categories and merchandising standards.

Ability to develop structured training content and learning materials.

Strong communication and stakeholder engagement skills.

Attention to detail in certification tracking and compliance documentation.

Proficiency in Microsoft Office and digital learning tools.

High discipline, consistency, and accountability in training execution and follow-up.

Experience needed

3–5 years’ experience in training, coaching, or capability development, preferably in FMCG or Non-Food retail environments.

Experience in electronics, appliances, or general merchandise retail training is an advantage.

Any other provided details (e.g., benefits, work environment, team info, or additional notes)

Never pay for any notarisation, certificate or assessment as part of any recruitment process. When in doubt, contact us

• Deliver internal training to commercial staff on Non-Food categories, merchandising standards, FIFO, planogram execution, and reporting discipline.
• Conduct external training sessions for retail partner staff (supermarket linesmen, store assistants, and specialty retail outlets).
• Prepare bi-weekly training schedules aligned with new SKUs, product activations, compliance gaps, and seasonal campaigns.
• Develop and maintain training materials including manuals, merchandising guides, sales scripts, and digital content.
• Conduct post-training assessments, maintain certification records, and provide structured feedback to Category Managers.
• Submit reports including training schedules, attendance, certification, assessment results, external training coverage, and knowledge base updates.

• Strong facilitation, coaching, and training delivery skills.
• Excellent understanding of Non-Food retail categories and merchandising standards.
• Ability to develop structured training content and learning materials.
• Strong communication and stakeholder engagement skills.
• Attention to detail in certification tracking and compliance documentation.
• Proficiency in Microsoft Office and digital learning tools.
• High discipline, consistency, and accountability in training execution and follow-up.

• Diploma or Bachelor’s degree in Education, Business Administration, Marketing, Retail Management, or related field.
• Certification in Training & Development, Instructional Design, or Adult Learning is an added advantage.
• 3–5 years’ experience in training, coaching, or capability development, preferably in FMCG or Non-Food retail environments.
• Experience in electronics, appliances, or general merchandise retail training is an advantage.