Background

Our client, a busy restaurant in Kileleshwa, Nairobi, is looking for two friendly, energetic and customer-focused Waiters/Waitresses to join their service team.

The successful candidates will be responsible for providing efficient and professional service while ensuring customers have a positive dining experience.

Key Responsibilities

• Welcome and attend to customers professionally.
• Present menus and explain available food and beverage options.
• Take customer orders accurately.
• Communicate orders clearly to the kitchen and cashier.
• Serve food and beverages promptly and professionally.
• Check on customers to ensure satisfaction.
• Respond to customer requests and concerns appropriately.
• Clear and reset tables promptly.
• Maintain cleanliness and organisation of service areas.
• Assist with opening and closing duties.
• Support the team during busy service periods.
• Follow restaurant hygiene, service and customer-care standards.

Requirements

• Previous experience as a waiter/waitress or in a similar hospitality role is preferred.
• Excellent customer service and communication skills.
• Friendly, energetic and professional personality.
• Good listening and order-taking skills.
• Ability to work efficiently under pressure.
• Good knowledge of restaurant hygiene and service standards.
• Good personal presentation.
• Team-oriented and reliable.
• Ability to work shifts, weekends and public holidays where required.

• Welcome and attend to customers professionally.
• Present menus and explain available food and beverage options.
• Take customer orders accurately.
• Communicate orders clearly to the kitchen and cashier.
• Serve food and beverages promptly and professionally.
• Check on customers to ensure satisfaction.
• Respond to customer requests and concerns appropriately.
• Clear and reset tables promptly.
• Maintain cleanliness and organisation of service areas.
• Assist with opening and closing duties.
• Support the team during busy service periods.
• Follow restaurant hygiene, service and customer-care standards.

• Excellent customer service and communication skills.
• Good listening and order-taking skills.
• Ability to work efficiently under pressure.
• Good knowledge of restaurant hygiene and service standards.
• Team-oriented and reliable.

• Previous experience as a waiter/waitress or in a similar hospitality role is preferred.
• Friendly, energetic and professional personality.
• Good personal presentation.
• Ability to work shifts, weekends and public holidays where required.