Job Summary:

We are seeking a professional and service-oriented Waiter/Waitress to join our Food & Beverage team in a five-star hotel environment. The successful candidate will be responsible for delivering exceptional dining experiences by providing courteous, efficient, and high-quality food and beverage service while maintaining the highest standards, presentation, and guest satisfaction.

Key Responsibilities:

• Set up tables and dining areas according to the hotel’s service standards.
• Take and accurately relay guest orders to the kitchen or bar.
• Serve food and beverages professionally and courteously.
• Ensure tables, service stations, and dining areas are clean and well-stocked.
• Maintain good knowledge of menu items to assist guests effectively.
• Present bills and process guest payments according to hotel procedures.
• Handle guest requests and complaints promptly to ensure satisfaction.
• Maintain high standards of hygiene, grooming, and professional conduct.

Requirements and Skills:

• Certificate or Diploma in Hospitality Management or Food & Beverage Service.
• At least 2 years’ experience in a similar role, preferably in a reputable hotel or restaurant.
• Strong communication and customer service skills.
• Professional appearance and high standards of personal hygiene.
• Ability to work in a fast-paced team environment.

• Set up tables and dining areas according to the hotel’s service standards.
• Take and accurately relay guest orders to the kitchen or bar.
• Serve food and beverages professionally and courteously.
• Ensure tables, service stations, and dining areas are clean and well-stocked.
• Maintain good knowledge of menu items to assist guests effectively.
• Present bills and process guest payments according to hotel procedures.
• Handle guest requests and complaints promptly to ensure satisfaction.
• Maintain high standards of hygiene, grooming, and professional conduct.

• Strong communication and customer service skills.
• Professional appearance and high standards of personal hygiene.
• Ability to work in a fast-paced team environment.

• Certificate or Diploma in Hospitality Management or Food & Beverage Service.