About Greenspoon

Greenspoon is Kenya’s fastest-growing online supermarket, delivering thousands of delicious, healthy, and fresh groceries directly to our customers’ homes every day. We are building East Africa’s largest online supermarket with exceptional service and quality at an everyday price.

We pride ourselves on offering the widest range of organic fruits and vegetables, freshly baked breads, quality meats, and much more! We deeply care about our customers, suppliers, employees, and the environment values that have fueled our tenfold growth over the past three years.

As a certified B Corp, we hold ourselves to the highest global standards of sustainability and ethical business, placing us alongside brands like Patagonia, Ben & Jerry’s, and BrewDog.

Role Overview

The Warehouse Analyst plays a central role in driving efficiency, accuracy, and performance across Greenspoon’s warehouse operations. The ideal candidate is highly analytical, process-oriented, and thrives in a fast-moving environment where data-driven insights translate directly into operational improvements.

You’ll ensure our warehouse systems, processes, and resources run smoothly, supporting Greenspoon’s mission to deliver excellence from farm to table.

Key Responsibilities

Data & Performance Analysis

• Track, analyze, and report on daily warehouse KPIs (e.g. pick accuracy, order fulfillment times, dispatch efficiency, stock discrepancies).
• Identify process bottlenecks and recommend improvements for speed, accuracy, and cost efficiency.
• Monitor stock movement and aging reports to support accurate inventory management.
• Use data to forecast demand, optimize space utilization, and support resource planning.
• Provide regular performance dashboards and insights to the Operations Manager and leadership team.

Systems & Process Management

• Ensure data integrity in warehouse management systems (WMS) and other operational tools.
• Support the rollout of new systems, processes, and SOPs aimed at improving warehouse performance.
• Coordinate closely with procurement, dispatch, and customer service teams to align on daily operations.
• Ensure compliance with Greenspoon’s food safety and sustainability standards within warehouse operations.

Continuous Improvement

• Participate in cross-functional projects to improve inventory accuracy, reduce waste, and enhance customer satisfaction.
• Support staff training on process efficiency, data tracking, and warehouse best practices.
• Regularly review and document operational workflows for transparency and consistency.

Key Qualifications

• Bachelor’s degree in Supply Chain, Logistics, Operations Management, or related field.
• 4–6 years of experience in warehouse operations, logistics analytics, or inventory management.
• Proficiency in Excel, Google Sheets, and warehouse management systems (experience with ERP systems is an added advantage).
• Strong analytical skills with a passion for problem-solving and operational excellence.
• Excellent communication and stakeholder management abilities.
• A keen eye for detail and commitment to Greenspoon’s values of honesty, quality, and impact.

• Track, analyze, and report on daily warehouse KPIs (e.g. pick accuracy, order fulfillment times, dispatch efficiency, stock discrepancies).
• Identify process bottlenecks and recommend improvements for speed, accuracy, and cost efficiency.
• Monitor stock movement and aging reports to support accurate inventory management.
• Use data to forecast demand, optimize space utilization, and support resource planning.
• Provide regular performance dashboards and insights to the Operations Manager and leadership team.
• Ensure data integrity in warehouse management systems (WMS) and other operational tools.
• Support the rollout of new systems, processes, and SOPs aimed at improving warehouse performance.
• Coordinate closely with procurement, dispatch, and customer service teams to align on daily operations.
• Ensure compliance with Greenspoon’s food safety and sustainability standards within warehouse operations.
• Participate in cross-functional projects to improve inventory accuracy, reduce waste, and enhance customer satisfaction.
• Support staff training on process efficiency, data tracking, and warehouse best practices.
• Regularly review and document operational workflows for transparency and consistency.

• Proficiency in Excel, Google Sheets, and warehouse management systems
• Strong analytical skills
• Problem-solving
• Operational excellence
• Excellent communication
• Stakeholder management
• Attention to detail

• Bachelor’s degree in Supply Chain, Logistics, Operations Management, or related field
• 4–6 years of experience in warehouse operations, logistics analytics, or inventory management
• Proficiency in Excel, Google Sheets, and warehouse management systems
• Strong analytical skills with a passion for problem-solving and operational excellence
• Excellent communication and stakeholder management abilities
• A keen eye for detail and commitment to Greenspoon’s values of honesty, quality, and impact