Website Manager/Marketing Specialist
2025-07-09T07:57:39+00:00
Gosmart
https://cdn.greatkenyanjobs.com/jsjobsdata/data/employer/comp_8494/logo/FFFFGGG.png
https://www.gosmartmobile.com/
FULL_TIME
Nairobi
Nairobi
00100
Kenya
Professional, Scientific, and Technical Services
Advertising & Marketing
2025-08-09T17:00:00+00:00
Kenya
8
GOSMART is seeking an enthusiastic, detail-oriented, and tech-savvy individual to join our team! If you thrive in a dynamic environment and are passionate about e-commerce and digital marketing, this is your opportunity to make an impact.
Key Responsibilities:
- Platform Management: Oversee the daily operations of the GoSmart online platform to ensure smooth functionality.
- Product Management: Upload and maintain product listings, including high-quality images and accurate descriptions.
- Customer Service: Respond to customer inquiries via phone, email, and social media platforms, providing exceptional support.
- Order Processing: Handle the full order cycle—from placement to delivery confirmation.
- Social Media Marketing: Plan, create, and execute campaigns on platforms like Instagram and Facebook to boost brand awareness and drive sales.
- Customer Engagement: Interact with potential customers through social channels (and customer facing) and convert interest into sales.
- Additional Duties: Support senior staff with other tasks and projects as needed.
Ideal Candidate:
- A customer-first mindset and a positive, can-do attitude
- Proficiency in Microsoft Excel and Microsoft Word
- Photography and basic photo editing skills (e.g., cropping, color correction, Canva/Lightroom basics)
- Strong organizational skills and attention to detail
- Tech-savvy
- Excellent communication and customer service skills
- Self-motivated and able to work independently
- Experience with social media marketing tools and strategies
Platform Management: Oversee the daily operations of the GoSmart online platform to ensure smooth functionality. Product Management: Upload and maintain product listings, including high-quality images and accurate descriptions. Customer Service: Respond to customer inquiries via phone, email, and social media platforms, providing exceptional support. Order Processing: Handle the full order cycle—from placement to delivery confirmation. Social Media Marketing: Plan, create, and execute campaigns on platforms like Instagram and Facebook to boost brand awareness and drive sales. Customer Engagement: Interact with potential customers through social channels (and customer facing) and convert interest into sales. Additional Duties: Support senior staff with other tasks and projects as needed.
A customer-first mindset and a positive, can-do attitude Proficiency in Microsoft Excel and Microsoft Word Photography and basic photo editing skills (e.g., cropping, color correction, Canva/Lightroom basics) Strong organizational skills and attention to detail Tech-savvy Excellent communication and customer service skills Self-motivated and able to work independently Experience with social media marketing tools and strategies
No Requirements
JOB-686e20f39cf37
Vacancy title:
Website Manager/Marketing Specialist
[Type: FULL_TIME, Industry: Professional, Scientific, and Technical Services, Category: Advertising & Marketing]
Jobs at:
Gosmart
Deadline of this Job:
Saturday, August 9 2025
Duty Station:
Nairobi | Nairobi | Kenya
Summary
Date Posted: Wednesday, July 9 2025, Base Salary: Not Disclosed
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JOB DETAILS:
GOSMART is seeking an enthusiastic, detail-oriented, and tech-savvy individual to join our team! If you thrive in a dynamic environment and are passionate about e-commerce and digital marketing, this is your opportunity to make an impact.
Key Responsibilities:
- Platform Management: Oversee the daily operations of the GoSmart online platform to ensure smooth functionality.
- Product Management: Upload and maintain product listings, including high-quality images and accurate descriptions.
- Customer Service: Respond to customer inquiries via phone, email, and social media platforms, providing exceptional support.
- Order Processing: Handle the full order cycle—from placement to delivery confirmation.
- Social Media Marketing: Plan, create, and execute campaigns on platforms like Instagram and Facebook to boost brand awareness and drive sales.
- Customer Engagement: Interact with potential customers through social channels (and customer facing) and convert interest into sales.
- Additional Duties: Support senior staff with other tasks and projects as needed.
Ideal Candidate:
- A customer-first mindset and a positive, can-do attitude
- Proficiency in Microsoft Excel and Microsoft Word
- Photography and basic photo editing skills (e.g., cropping, color correction, Canva/Lightroom basics)
- Strong organizational skills and attention to detail
- Tech-savvy
- Excellent communication and customer service skills
- Self-motivated and able to work independently
- Experience with social media marketing tools and strategies
Work Hours: 8
Experience: No Requirements
Level of Education: professional certificate
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