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Vacancy title:
Applications Specialist
[Type: FULL_TIME, Industry: Consulting, Category: Management, Sales & Retail, Business Operations, Computer & IT, Advertising & Marketing]
Jobs at:
Peoplelink Consultants Ltd
Deadline of this Job:
Tuesday, August 25 2026
Duty Station:
Corner House 7th floor, Kimathi Street | Nairobi | Nairobi
Summary
Date Posted: Tuesday, August 11 2026, Base Salary: Not Disclosed
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JOB DETAILS:
Applications Specialist
Job Summary
The Applications Specialist will provide technical and functional expertise on the company's applications or software solutions, helping customers understand, implement, and effectively use the products.
Key Responsibilities
- Understand customer requirements and translate them into appropriate application solutions.
- Conduct product demonstrations and user training.
- Support customers during implementation and system configuration.
- Provide functional and technical guidance to users.
- Troubleshoot application-related issues and coordinate resolution with technical teams.
- Prepare user guides, training materials, and technical documentation.
- Work closely with sales teams during product demonstrations and pre-sales activities.
- Gather customer feedback and communicate improvement opportunities to product teams.
- Support testing, deployment, upgrades, and system enhancements.
- Monitor customer adoption and provide ongoing application support.
Qualifications & Requirements
- Bachelor's Degree or Diploma in Information Technology, Computer Science, Business Information Systems, or a related field.
- Experience supporting software applications or technology solutions is preferred.
- Strong analytical and troubleshooting skills.
- Good understanding of software implementation and user training.
- Excellent communication and presentation skills.
- Ability to understand both technical and business requirements.
- Customer-focused and highly organized.
Work Hours: 8
Experience in Months: 12
Level of Education: bachelor degree
Job application procedure
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