The Higher Education Loans Board, HELB, is the leading financier of higher education in Kenya. It is a State Corporation under the then Ministry of Higher Education, Science and Technology. HELB was established by an Act of Parliament (Cap 213A) in 1995.The mandate of the Board is to disburse loans, bursaries and scholarship to students pursuing higher educa...

Job Profile

The job holder is responsible for coordinating the implementation of policies and procedures for efficient and effective strategic plan formulation, Research, Quality Management, Performance Contracting, Performance Management, Monitoring & Evaluation, Knowledge Management, Business process re-engineering and reviewing strategic plan of the of the institution.

Job Specification

Duties and responsibilities will entail: -

Strategy and Planning

• Coordinating and developing the Board’s Corporate strategy and monitoring its implementation.
• Analyzing key performance indicators for the formulation of departmental plans, programs and activities aligned to the corporate Mission and Government.
• Coordinating the Performance Contracting process in liaison with other departmental representatives
• Coordinating the formulation of overall strategy for the organization
• Developing the strategic plan and aligning functional units with relevant government policies
• Undertaking strategy review in line with operating business environment and needs
• Developing strategic framework designed to proactively identify and respond to the changing market/environmental conditions, unplanned events and deviation from plans.
• Coordinating the organizational budget planning cycle through aligning of the budget and the strategic plan.
• Preparing periodic reports to relevant departments and authorities.
• Preparation of Division plans, budget and effectively managing Corporate Performance
• Coordinating the Performance Contracting process
• Compilation and Dissemination of various Monitoring & Evaluation reports
• Providing Performance Evaluation Feedback reports to departments
• Supervising development of corporate innovation strategies and annual innovation plan
• Supervising establishment and coordination of mainstreaming of innovative culture within the organization
• Establishing monitoring and evaluation frameworks to assess innovation systems and programs.
• Overseeing generation and management of innovations
• Coordinating establishment and maintenance innovation platform

Monitoring & Evaluation

• Analyzing key performance indicators for the formulation of departmental plans, programs and activities aligned to the corporate Mission and Governmental priorities
• Coordinating the Performance Contracting process
• Conducting continuous Monitoring and Evaluation of the Strategy and making course correction
• Preparing periodic reports to relevant departments and authorities.
• Monitoring & evaluating all the Board’s programs and projects.
• Reviewing and Maintaining Monitoring & Evaluation framework
• Monitoring and Evaluating execution of the approved Corporate Performance Contract.
• Providing Performance Evaluation Feedback reports to departments
• Establishing the monitoring and evaluation frameworks to assess innovation systems and programs.

Research

• Developing and implementing research strategy and annual research plan
• Planning, designing and carrying out research/surveys and preparing reports
• Coordinating the development and reviews of the Board’s policies, guidelines, procedures, and manuals in liaison with all departments.
• Managing outsourced research activities
• Disseminating and sensitizing the organization’s policies and guidelines.
• Facilitating development of new products and services through research in liaison with relevant departments.
• Carrying out periodic environmental analysis on emerging issues.
• Managing Board’s business intelligence system and activities
• Carrying out periodic data analysis and produce reports to inform decisions on core functions of the Board.
• Storing and reporting of vital statistics on the Board’s performance in core mandate
• Designing suitable tools for research and the reporting format of analyzed data to facilitate decision making.

Business Intelligence and Knowledge Management

• Carrying out periodic environmental analysis on business trends.
• Managing Board’s business intelligence system and activities
• Carrying out periodic data analysis and producing reports to inform decisions on core functions of the Board.
• Establishing guidelines on analysis, storage and reporting of vital statistics on the Board’s performance in core mandate
• Developing information resources management strategies and plan
• Managing online and physical resource center/library for efficiency in information gathering, storage and retrieval.

Person Specifications

For appointment to this grade an officer must have: -

• Served for a cumulative period of twelve (12) years relevant work experience, three (3) of which must have been in the grade of Principal Planning Officer or in a comparable position.
• Bachelor’s degree in any of the following fields: Economics, Statistics, Mathematics with Economics, Strategic Management, Business Development, Development Studies, and Business Administration or equivalent qualifications from a recognized institution.
• Master’s degree in any of the following fields: Economics, Statistics, Mathematics with Economics, Strategic Management, Business Development, Development Studies, and Business Administration or equivalent qualifications from a recognized institution.
• .Leadership Course lasting not less than Four (4) weeks from a recognized institution.
• Membership of a relevant professional body and in good standing where applicable.
• A valid practicing certificate where applicable.
• Certificate in computer applications; and
• Shown merit and ability as reflected in work performance and results.

Key competencies and skills

• Analytical skills
• Communication skills
• Strategic and innovative thinking
• Interpersonal skills
• Negotiation skills
• Effective Decision Making
• Presentation Skills
• Ability to work under pressure, prioritize and multitask
• Planning and Organizing

• Coordinating and developing the Board’s Corporate strategy and monitoring its implementation.
• Analyzing key performance indicators for the formulation of departmental plans, programs and activities aligned to the corporate Mission and Government.
• Coordinating the Performance Contracting process in liaison with other departmental representatives
• Coordinating the formulation of overall strategy for the organization
• Developing the strategic plan and aligning functional units with relevant government policies
• Undertaking strategy review in line with operating business environment and needs
• Developing strategic framework designed to proactively identify and respond to the changing market/environmental conditions, unplanned events and deviation from plans.
• Coordinating the organizational budget planning cycle through aligning of the budget and the strategic plan.
• Preparing periodic reports to relevant departments and authorities.
• Preparation of Division plans, budget and effectively managing Corporate Performance
• Coordinating the Performance Contracting process
• Compilation and Dissemination of various Monitoring & Evaluation reports
• Providing Performance Evaluation Feedback reports to departments
• Supervising development of corporate innovation strategies and annual innovation plan
• Supervising establishment and coordination of mainstreaming of innovative culture within the organization
• Establishing monitoring and evaluation frameworks to assess innovation systems and programs.
• Overseeing generation and management of innovations
• Coordinating establishment and maintenance innovation platform
• Analyzing key performance indicators for the formulation of departmental plans, programs and activities aligned to the corporate Mission and Governmental priorities
• Coordinating the Performance Contracting process
• Conducting continuous Monitoring and Evaluation of the Strategy and making course correction
• Preparing periodic reports to relevant departments and authorities.
• Monitoring & evaluating all the Board’s programs and projects.
• Reviewing and Maintaining Monitoring & Evaluation framework
• Monitoring and Evaluating execution of the approved Corporate Performance Contract.
• Providing Performance Evaluation Feedback reports to departments
• Establishing the monitoring and evaluation frameworks to assess innovation systems and programs.
• Developing and implementing research strategy and annual research plan
• Planning, designing and carrying out research/surveys and preparing reports
• Coordinating the development and reviews of the Board’s policies, guidelines, procedures, and manuals in liaison with all departments.
• Managing outsourced research activities
• Disseminating and sensitizing the organization’s policies and guidelines.
• Facilitating development of new products and services through research in liaison with relevant departments.
• Carrying out periodic environmental analysis on emerging issues.
• Managing Board’s business intelligence system and activities
• Carrying out periodic data analysis and produce reports to inform decisions on core functions of the Board.
• Storing and reporting of vital statistics on the Board’s performance in core mandate
• Designing suitable tools for research and the reporting format of analyzed data to facilitate decision making.
• Carrying out periodic environmental analysis on business trends.
• Managing Board’s business intelligence system and activities
• Carrying out periodic data analysis and producing reports to inform decisions on core functions of the Board.
• Establishing guidelines on analysis, storage and reporting of vital statistics on the Board’s performance in core mandate
• Developing information resources management strategies and plan
• Managing online and physical resource center/library for efficiency in information gathering, storage and retrieval.

• Analytical skills
• Communication skills
• Strategic and innovative thinking
• Interpersonal skills
• Negotiation skills
• Effective Decision Making
• Presentation Skills
• Ability to work under pressure, prioritize and multitask
• Planning and Organizing

• Served for a cumulative period of twelve (12) years relevant work experience, three (3) of which must have been in the grade of Principal Planning Officer or in a comparable position.
• Bachelor’s degree in any of the following fields: Economics, Statistics, Mathematics with Economics, Strategic Management, Business Development, Development Studies, and Business Administration or equivalent qualifications from a recognized institution.
• Master’s degree in any of the following fields: Economics, Statistics, Mathematics with Economics, Strategic Management, Business Development, Development Studies, and Business Administration or equivalent qualifications from a recognized institution.
• .Leadership Course lasting not less than Four (4) weeks from a recognized institution.
• Membership of a relevant professional body and in good standing where applicable.
• A valid practicing certificate where applicable.
• Certificate in computer applications; and
• Shown merit and ability as reflected in work performance and results.