Vacancy title:
Assistant Front Office Manager

[Type: FULL_TIME, Industry: Consulting, Category: Management]

Jobs at:
Castor Management Services

Deadline of this Job:
Monday, October 27 2025

Duty Station:
Kenya | Nairobi | Kenya

Summary
Date Posted: Monday, October 13 2025, Base Salary: Not Disclosed

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JOB DETAILS:

Job Summary:
The Assistant Front Office Manager will support the Front Office Manager in leading the front desk team and ensuring the highest standards of guest service. This role requires a proactive leader with extensive experience in hotel front office operations.

Key Responsibilities:

• Assist in supervising the daily operations of the front desk, including check-in/check-out and guest services.
• Train, schedule, and support front office staff.
• Handle escalated guest issues and ensure effective resolution.
• Monitor and maintain front office quality and performance standards.
• Assist in managing room inventory and availability.

Qualifications & Experience:

• Minimum of 4 years of relevant experience in a hotel front office environment.
• Previous supervisory or team lead experience is required.
• In-depth knowledge of hotel operations and front office procedures.
• Strong leadership, interpersonal, and organizational skills.

Work Hours: 8

Experience in Months: 48

Level of Education: bachelor degree

Job application procedure

Interested candidates should send their CVs:
services.castormanagement@gmail.com

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