Background information about the job or company (e.g., role context, company overview)

In Kenya, Handicap International works to improve the living conditions of people with disabilities and advance their rights with a special focus on refugee-related issues. Working in Kenya since 1992, Handicap International currently employs 80 local staff and three expatriates.

Responsibilities or duties

YOUR MISSION:

Under the responsibility of the Regional Director, the ARD contributes to the implementation of Humanity & Inclusion's mandate and strategy. He/she is the driving force behind the programmatic development of social missions within his/her technical scope, and ensures that the quality and impact of the projects implemented in the region are optimized, in line with the priorities defined in the Technical Strategies.

The ARD is the focal point of the region for operations and emergencies and will work closely with the RD and the SMT.

He/she actively participates in the progressive structuring of the East Africa Division in accordance with HI's organizational principles, prioritizing the development of skills within the business line.

Responsibility 1: Control tower: Monitor the implementation of HI strategies and policies

• Ensure that internal checklists are designed and used by each department for regular internal control / spot checks during visits to countries, in coordination with the Regional Managers and the relevant HQ referents.
• Monitor the implementation of HI global policies (PSEAH, child protection, fraud and bribery, mandatory cross-cutting approaches, etc.)
• Propose and organise “change management” & contribute to organizational transformation, in particular through changes in managerial practices, continuous improvement and the enhancement of work processes
• Alert the RD or other relevant services in case of problems and contribute to problem identification and recommend actions to be taken
• Coordinate and support the implementation of internal investigations on specific PSEAH, fraud, or HR abuse cases, when required by the RD.
• Make sure ARCIs are done according to organigramme and facilitate its update
• Formalize the monitoring by feeding relevant dashboards
• Support the RD in controlling and producing adequate and reliable reporting

Responsibility 2: Capacity builder: Contribute to capacity improvement

• Ensures the development of skills in the Field Project Management professional channel (Project Managers, Area/ Operations/ Country Managers):
• In coordination with Country Managers, establishes consolidated training needs for the program
• Organizes relevant training courses in conjunction with the professional channel Authority (3I)
• Facilitates program communities of practice and encourages participation in global communities of practice
• Contribute to trainings on prioritized operational topics (provide inputs on training components, contribute to facilitation of trainings…)
• Can be a mentor for senior operational staff (Area Managers, Operations Managers, CMs, etc.)
• Can be a coach for new regional positions of HI, working methodology, stakes, global strategies, etc.
• Contribute to recruitment of senior operational staff and annual assessment of these positions.
• Promote organisational culture together

Responsibility 3: Emergency preparedness and response

• Lead the definition and the implementation of the regional REACT action plan at regional level, in close coordination with the concerned Regional Managers
• Contribute to improving practices and frameworks on emergency response and partnerships
• Maintain a humanitarian alert system at regional level to support regional and national preparedness.
• Support the Country Managers in the definition and implementation of country’s REACT action plan and emergency responses in their country
• Ensure the required coordination and information-sharing with all concerned HQ departments during emergency responses
• Responsible for MPMs follow up at regional level
• Acts as Emergency Operations Manager, temporary support to Country Manager, or other senior management role during the initial stages of an emergency, in support to the CM and the country team (as per specific delegation by the CM)

Responsibility 4: Management

• Replaces a Country Manager (CM) during his/her absence (when no other resource is available at country level) or ensures gap filling (as per standard CM Job Description)
• On an ad-hoc basis, acts on behalf of the Regional Director (RD) on certain subjects in his absence, if decided upon with the RD.
• Supports the RD in the organization of regular coordination meetings and of the annual workshop for the region.

Responsibility 5: Operation strategy and steering

Operation Monitoring

• In collaboration with the Technical Unit (THOP), he/she ensures consistency and alignment between funding strategies, technical strategies and partnership strategies – particularly multi-country initiatives – whilst adhering to HI’s priority objectives (localization, diversification of funding sources, etc.).
• Provides support to the Regional Director and the Country Directors/Managers in the region to explore and develop new value propositions, strategic alliances, major contracts, etc.
• He/she leads the development and subsequent monitoring of the future Operational Strategy for the Region, across its programme areas.
• Ensures collective construction and capitalization of regional knowledge (factsheets, infographics, videos, positioning, HI experiences) in collaboration with the SMT and MEAL department
• Acts as the operational focal point for the region and is responsible for monitoring projects (implementation, reporting, amendments, project reviews, connection with finance & technical team, etc.) in the countries, working closely with Country Managers and Project Managers.
• Ensures the sizing and planning of the resources needed for operational implementation
• Ensures compliance with donor rules and monitoring of contractual commitments from signature to closure, through one or more Grants Officers and in collaboration with Operations/Country Managers.

Qualifications or requirements (e.g., education, skills)

Experience needed

Any other provided details (e.g., benefits, work environment, team info, or additional notes)

• Ensure that internal checklists are designed and used by each department for regular internal control / spot checks during visits to countries, in coordination with the Regional Managers and the relevant HQ referents.
• Monitor the implementation of HI global policies (PSEAH, child protection, fraud and bribery, mandatory cross-cutting approaches, etc.)
• Propose and organise “change management” & contribute to organizational transformation, in particular through changes in managerial practices, continuous improvement and the enhancement of work processes
• Alert the RD or other relevant services in case of problems and contribute to problem identification and recommend actions to be taken
• Coordinate and support the implementation of internal investigations on specific PSEAH, fraud, or HR abuse cases, when required by the RD.
• Make sure ARCIs are done according to organigramme and facilitate its update
• Formalize the monitoring by feeding relevant dashboards
• Support the RD in controlling and producing adequate and reliable reporting
• Ensures the development of skills in the Field Project Management professional channel (Project Managers, Area/ Operations/ Country Managers):
• In coordination with Country Managers, establishes consolidated training needs for the program
• Organizes relevant training courses in conjunction with the professional channel Authority (3I)
• Facilitates program communities of practice and encourages participation in global communities of practice
• Contribute to trainings on prioritized operational topics (provide inputs on training components, contribute to facilitation of trainings…)
• Can be a mentor for senior operational staff (Area Managers, Operations Managers, CMs, etc.)
• Can be a coach for new regional positions of HI, working methodology, stakes, global strategies, etc.
• Contribute to recruitment of senior operational staff and annual assessment of these positions.
• Promote organisational culture together
• Lead the definition and the implementation of the regional REACT action plan at regional level, in close coordination with the concerned Regional Managers
• Contribute to improving practices and frameworks on emergency response and partnerships
• Maintain a humanitarian alert system at regional level to support regional and national preparedness.
• Support the Country Managers in the definition and implementation of country’s REACT action plan and emergency responses in their country
• Ensure the required coordination and information-sharing with all concerned HQ departments during emergency responses
• Responsible for MPMs follow up at regional level
• Acts as Emergency Operations Manager, temporary support to Country Manager, or other senior management role during the initial stages of an emergency, in support to the CM and the country team (as per specific delegation by the CM)
• Replaces a Country Manager (CM) during his/her absence (when no other resource is available at country level) or ensures gap filling (as per standard CM Job Description)
• On an ad-hoc basis, acts on behalf of the Regional Director (RD) on certain subjects in his absence, if decided upon with the RD.
• Supports the RD in the organization of regular coordination meetings and of the annual workshop for the region.
• In collaboration with the Technical Unit (THOP), he/she ensures consistency and alignment between funding strategies, technical strategies and partnership strategies – particularly multi-country initiatives – whilst adhering to HI’s priority objectives (localization, diversification of funding sources, etc.).
• Provides support to the Regional Director and the Country Directors/Managers in the region to explore and develop new value propositions, strategic alliances, major contracts, etc.
• He/she leads the development and subsequent monitoring of the future Operational Strategy for the Region, across its programme areas.
• Ensures collective construction and capitalization of regional knowledge (factsheets, infographics, videos, positioning, HI experiences) in collaboration with the SMT and MEAL department
• Acts as the operational focal point for the region and is responsible for monitoring projects (implementation, reporting, amendments, project reviews, connection with finance & technical team, etc.) in the countries, working closely with Country Managers and Project Managers.
• Ensures the sizing and planning of the resources needed for operational implementation
• Ensures compliance with donor rules and monitoring of contractual commitments from signature to closure, through one or more Grants Officers and in collaboration with Operations/Country Managers.