CIC Insurance Group Limited, commonly referred to as CIC Group, is an insurance and investment group that operates mainly in Kenya, Uganda, South Sudan and Malawi

About the Role

Reporting to the Underwriting Manager, the role will support the acquisition and onboarding of Group Life business by preparing accurate quotations in line with approved pricing requirements, completing KYC/AML checks, setting up scheme records and ensuring complete handover to the Underwriting Manager.

Key Responsibilities

• Receive and review quotation requests to confirm that the required member data, benefits and supporting information have been provided.
• Prepare Group Life quotations accurately and within the agreed turnaround times.
• Ensure quotations comply with approved products, rates, pricing tools, underwriting guidelines and authority limits.
• Verify quotation calculations, benefits, commissions, taxes and other applicable charges before release.
• Escalate non-standard benefits, pricing exceptions and complex risks to the relevant underwriter or manager.
• Register and track quotation requests, revisions, outcomes and conversion status.
• Review onboarding documents, including accepted quotations, proposal forms, member schedules, premium evidence and intermediary documents.
• Perform KYC, AML and sanctions screening and escalate incomplete or adverse findings.
• Follow up on outstanding onboarding requirements before the scheme is handed over for underwriting.
• Create the scheme folder in SharePoint and upload all required documents using the approved naming and filing standards.
• Prepare a complete onboarding pack and hand over the scheme to the Underwriting Manager for allocation.
• Prepare reports on quotations, turnaround times, conversion rates, production, acquisition pipeline, onboarding status and KYC/AML compliance.
• Maintain accurate records of pending quotations, incomplete onboarding requirements and ageing items.
• Support process improvement, quotation automation and enhancement of acquisition and onboarding controls.
• Ensure confidentiality of member, salary, pricing and other sensitive information.

Who We’re Looking For

Essential Knowledge/Skills and Experience Required:

• Degree in actuarial Science, BCOM Insurance, Statistics or a business related degree
• Progress in Diploma in Insurance
• 4 years’ relevant work experience in Group Life Underwriting or similar role
• Good knowledge of group underwriting
• Analytical skills
• Attention to detail
• Technology oriented with interest in emerging technologies like AI and ML

• Receive and review quotation requests to confirm that the required member data, benefits and supporting information have been provided.
• Prepare Group Life quotations accurately and within the agreed turnaround times.
• Ensure quotations comply with approved products, rates, pricing tools, underwriting guidelines and authority limits.
• Verify quotation calculations, benefits, commissions, taxes and other applicable charges before release.
• Escalate non-standard benefits, pricing exceptions and complex risks to the relevant underwriter or manager.
• Register and track quotation requests, revisions, outcomes and conversion status.
• Review onboarding documents, including accepted quotations, proposal forms, member schedules, premium evidence and intermediary documents.
• Perform KYC, AML and sanctions screening and escalate incomplete or adverse findings.
• Follow up on outstanding onboarding requirements before the scheme is handed over for underwriting.
• Create the scheme folder in SharePoint and upload all required documents using the approved naming and filing standards.
• Prepare a complete onboarding pack and hand over the scheme to the Underwriting Manager for allocation.
• Prepare reports on quotations, turnaround times, conversion rates, production, acquisition pipeline, onboarding status and KYC/AML compliance.
• Maintain accurate records of pending quotations, incomplete onboarding requirements and ageing items.
• Support process improvement, quotation automation and enhancement of acquisition and onboarding controls.
• Ensure confidentiality of member, salary, pricing and other sensitive information.

• Analytical skills
• Attention to detail
• Technology oriented with interest in emerging technologies like AI and ML

• Degree in actuarial Science, BCOM Insurance, Statistics or a business related degree
• Progress in Diploma in Insurance