To know God and to make Him known through evangelism and discipleship Our Vision: A Community of Believers Impacting the World with the Gospel of our Lord Jesus Christ through the transforming Power of the Holy Spirit. An English speaking Church targeting the urban populace. Missions oriented, with an outreach to the wider community within their context. A community of believers, open to people of all tribes, races and social-strata of the community. A Church with a ministry approach that is holistic; we seek to reach out to the whole person with the life changing Gospel.

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Business Analyst

Job Type

Full Time

Qualification

BA/BSc/HND

Experience

4 years

Location

Nairobi

Job Field

Data, Business Analysis and AI , ICT / Computer

JOB SUMMARY

The role is responsible for generating actionable insights from market research and Hope Media’s operational, financial, audience, and digital performance data to support strategic and operational decision-making across the organization. The role analyzes programming performance, revenue streams, digital engagement, and business processes to identify opportunities for growth, efficiency, and sustainability. Reporting to the Operations Lead, the Business Analyst also provides strategic analytical insights to the Head of Media for decision-making, contributing to business intelligence, organizational performance monitoring, corporate dashboards, and evidence-based planning that advances Hope Media’s mission, audience impact, and long-term sustainability.

The position reports to the Operations Lead.

Key Responsibilities

• Analyze business processes, systems, and operations to identify improvement opportunities and drive efficiency.
• Conduct market research, industry analysis, and competitive benchmarking to support strategic decisions.
• Gather, document, and validate business requirements from key stakeholders.
• Collect, analyze, and interpret data using analytical and statistical techniques to generate actionable insights.
• Perform SWOT analysis and provide data-driven recommendations to support decision-making.
• Identify operational inefficiencies and recommend practical process improvements and solutions.
• Develop business models, workflow diagrams, and process documentation to enhance operational clarity.
• Support the implementation of new systems, tools, and process improvements across the organization.
• Monitor performance metrics and track operational efficiency across departments.
• Develop dashboards, reports, and data visualization tools to support business intelligence and reporting.
• Prepare weekly and monthly performance reports to inform management and key stakeholders.
• Provide analytical support for strategic planning, business development, and KPI performance improvement initiatives.

Requirements

• Must be a born-again, mature Christian who conforms to the CITAM statement of faith.
• Bachelor’s degree in Business Administration, Economics, Finance, Statistics, Data Analytics, or related field.
• 4 years of experience in business analysis, strategy, finance, or data analysis.
• Experience in data analysis tools, reporting, and business process improvement.
• Knowledge of industry trends, the law, ethics and industry regulations
• Experience working with senior decision makers
• Proficiency in Microsoft Excel, power point and reporting packages
• Critical thinker

• Analyze business processes, systems, and operations to identify improvement opportunities and drive efficiency.
• Conduct market research, industry analysis, and competitive benchmarking to support strategic decisions.
• Gather, document, and validate business requirements from key stakeholders.
• Collect, analyze, and interpret data using analytical and statistical techniques to generate actionable insights.
• Perform SWOT analysis and provide data-driven recommendations to support decision-making.
• Identify operational inefficiencies and recommend practical process improvements and solutions.
• Develop business models, workflow diagrams, and process documentation to enhance operational clarity.
• Support the implementation of new systems, tools, and process improvements across the organization.
• Monitor performance metrics and track operational efficiency across departments.
• Develop dashboards, reports, and data visualization tools to support business intelligence and reporting.
• Prepare weekly and monthly performance reports to inform management and key stakeholders.
• Provide analytical support for strategic planning, business development, and KPI performance improvement initiatives.

• Proficiency in Microsoft Excel, power point and reporting packages
• Critical thinker

• Must be a born-again, mature Christian who conforms to the CITAM statement of faith.
• Bachelor’s degree in Business Administration, Economics, Finance, Statistics, Data Analytics, or related field.
• Experience in data analysis tools, reporting, and business process improvement.
• Knowledge of industry trends, the law, ethics and industry regulations
• Experience working with senior decision makers