Background

This position provides you with the opportunity to work directly with our entrepreneur clients in Inkomoko communities. As a member of the Business Growth Services team this role will contribute to the direct impact of Kenyan micro and small entrepreneurs to create thriving communities.

Responsibilities

Client Mobilization (10% of your time)

• Identify and enroll entrepreneurs in their location(s) based on the criteria and quota to be enrolled in the program
• Communicate program details to refugee participants, and confirm messages have been received.
• Represent Inkomoko Kenya as an ambassador and participate in outreach activities to existing structures in refugee communities.
• Advise on participants’ criteria to fit the culture and existing businesses.
• Communicate to Inkomoko Kenya leadership about any challenge faced by participants during program implementation.

Training (40% of your time)

• Ensure that all the entrepreneurs in the program are informed and attend all the training.
• Organize all the training logistics: printing training materials, setting up the training venue, recording attendance, and starting the training on time.
• Assist the Senior Trainer in the training using Inkomoko training materials in, Somali, Swahili and English
• Review and advise the Senior Trainer on necessary changes to the training modules.
• Complete all the training programs in the due time and within budget.

Business Consulting & Client Relationship Management (40% of the time)

• The intake process for entrepreneurs, including baseline M&E and tracking in our electronic system.
• Conducting monthly site visits to assess business needs and opportunities.
• Support and follow up on clients to ensure they are adopting the recommended business practices.
• Provide informed, strategic, and realistic advice helping the client meet their objectives, or shift their objectives towards better sustainability/profitability.
• Ongoing site visits to provide real-time advising to solve business changes and grow businesses.
• Connect clients to other Inkomoko Kenya services, including training and access to finance.
• Keep up-to-date with the clients’ business information in an accurate manner.
• Assist the investment team with applications for finance, due diligence, and clients’ investment payments.
• Organize group consulting sessions and refresher training for clients?

Coordination and administration (10% time)

• Develop a good relationship with all partners and local authorities in Dadaab.
• Provide weekly and monthly reports on time.
• Work closely with the Senior Business Development Advisor and Business Development Manager to organize Dadaab activities.
• Assist other Inkomoko Kenya staff with all Dadaab communications.
• Make sure activities in Dadaab are done in a timely manner.
• Assist the MEL team with surveys and data collection at Dadaab.
• Provide administrative support as needed.
• Perform any other duties as assigned.

Requirements

The ideal candidate will fulfill the following requirements:

• 1+ years of work experience in a relevant or applicable field.
• Experience in consulting, business planning, and providing business advice.
• Strong financial and accounting skills; familiarity with business financial policies in Dadaab/Kenya
• Flexible and able to deliver results under pressure.
• Excellent computer skills, especially with MS Excel and Word.
• Good written and oral communication skills.
• Good presentation and training skills.
• Shows perseverance, personal integrity, and critical thinking skills.
• Outgoing and social.
• Honest and professional.
• University education or currently pursuing it.
• Excellent communicator to audiences in Somali, Swahili and English
• Access to a smartphone 24/7 is a plus.
• The candidate should not be employed by any other organization with camp/settlement activities.

Competencies

We are looking for someone who;

• Instills Trust – Follows through on commitments, builds credibility by being direct and truthful, and shows genuine care for staff members.
• Acts with Courage – Steps up to address difficult issues and speaks openly with bravery; takes the initiative to pursue new opportunities; takes full ownership of own work
• Makes Informed Decisions – Seeks relevant data and input when needed, takes appropriate action within their area of responsibility, and knows when to escalate issues or seek guidance.

• Identify and enroll entrepreneurs in their location(s) based on the criteria and quota to be enrolled in the program
• Communicate program details to refugee participants, and confirm messages have been received.
• Represent Inkomoko Kenya as an ambassador and participate in outreach activities to existing structures in refugee communities.
• Advise on participants’ criteria to fit the culture and existing businesses.
• Communicate to Inkomoko Kenya leadership about any challenge faced by participants during program implementation.
• Ensure that all the entrepreneurs in the program are informed and attend all the training.
• Organize all the training logistics: printing training materials, setting up the training venue, recording attendance, and starting the training on time.
• Assist the Senior Trainer in the training using Inkomoko training materials in, Somali, Swahili and English
• Review and advise the Senior Trainer on necessary changes to the training modules.
• Complete all the training programs in the due time and within budget.
• The intake process for entrepreneurs, including baseline M&E and tracking in our electronic system.
• Conducting monthly site visits to assess business needs and opportunities.
• Support and follow up on clients to ensure they are adopting the recommended business practices.
• Provide informed, strategic, and realistic advice helping the client meet their objectives, or shift their objectives towards better sustainability/profitability.
• Ongoing site visits to provide real-time advising to solve business changes and grow businesses.
• Connect clients to other Inkomoko Kenya services, including training and access to finance.
• Keep up-to-date with the clients’ business information in an accurate manner.
• Assist the investment team with applications for finance, due diligence, and clients’ investment payments.
• Organize group consulting sessions and refresher training for clients?
• Develop a good relationship with all partners and local authorities in Dadaab.
• Provide weekly and monthly reports on time.
• Work closely with the Senior Business Development Advisor and Business Development Manager to organize Dadaab activities.
• Assist other Inkomoko Kenya staff with all Dadaab communications.
• Make sure activities in Dadaab are done in a timely manner.
• Assist the MEL team with surveys and data collection at Dadaab.
• Provide administrative support as needed.
• Perform any other duties as assigned.

• Experience in consulting, business planning, and providing business advice.
• Strong financial and accounting skills; familiarity with business financial policies in Dadaab/Kenya
• Excellent computer skills, especially with MS Excel and Word.
• Good written and oral communication skills.
• Good presentation and training skills.
• Shows perseverance, personal integrity, and critical thinking skills.
• Outgoing and social.
• Honest and professional.
• Excellent communicator to audiences in Somali, Swahili and English

• 1+ years of work experience in a relevant or applicable field.
• University education or currently pursuing it.
• Access to a smartphone 24/7 is a plus.
• The candidate should not be employed by any other organization with camp/settlement activities.