Background

This position provides you with the opportunity to work directly with our entrepreneur clients in Inkomoko communities. As a member of the Business Growth Services team this role will contribute to the direct impact of Kenyan micro and small entrepreneurs to create thriving communities.

Responsibilities

Client Mobilization (10%)

• Identify and enroll entrepreneurs based on the criteria to be enrolled in the program.
• Communicate program details to the community participants and confirm messages have been received.
• Represent Inkomoko as an Ambassador, outreach to existing structures in the communities.
• Advise on participants’ criteria to fit the culture and existing businesses in the community.
• Communicate to Inkomoko leadership about any challenge faced by participants during program implementation

Training (40%)

• Ensure that all the entrepreneurs in the program are informed and attend all the training
• Organize all the training logistics: printing training materials, setting up the training venue, recording attendance, and starting the training on time
• Provide the training using Inkomoko training materials in Somali, Kiswahili and English
• Review and advise the Senior trainer on necessary changes to the training modules.
• Complete all the training programs in the due time and within budget.

Business Consulting & Client Relationship Management (40%)

• The intake process for entrepreneurs, including baseline M&E and tracking in our electronic system
• Conducting monthly site visits to assess business need and opportunity
• Generate cash flow statements and profitability analyses with clients
• Provide informed, strategic, and realistic advice to help the client meet their objectives, or shift their objectives towards better sustainability/profitability
• Ongoing site visits to provide real-time advising to solve business changes and grow businesses
• Connect clients to other Inkomoko services, including training and access to finance
• Keep up-to-date the clients’ business information in an accurate manner
• Assist investment colleagues with investment applications, due diligence, and clients’ credit Payment

Community Activities Coordination and Administration (10%)

• Develop a good relationship with all partners and local authorities in Dadaab.
• Provide weekly and monthly reports on time.
• Represent Inkomoko in Dadaab.
• Work closely with the Senior Business Development Advisor and Business Development Manager to organize community activities
• Assist Inkomoko staff with all in-county communications.
• Make sure activities in the community are done in a timely manner.
• Assist the M&E team with surveys and data collection in Dadaab.
• Provide administrative support as needed.
• Perform any other duties as assigned

Requirements

• Digital literacy (basic IT skills for Microsoft office, Excel, PPT)
• Relationship skills (coaching, listening, empathy, trust)
• Fluency and Excellent communicator to audiences in English, Swahili, Somali highly desirable
• Basic understanding and interest of micro and small businesses
• Show personal drive, initiative and learning agility
• Strong financial and accounting skills; familiarity with business financial policies in Kenya
• Flexible and able to deliver results under pressure
• Good written and oral communications skills
• Shows perseverance, personal integrity, and critical thinking skills
• Outgoing and Social
• Honest and professional
• University education/or currently pursuing Business Administration, Entrepreneurship or any other relevant field
• Must be based in the respective location.
• Access to a smartphone 24/7 is a plus.
• The Candidate should not be employed by any other organization currently.

Competencies

We are looking for someone who;

• Manages Diverse Relationships – Relates well to a wide variety of personalities, values differences, and communicates effectively across diverse communication styles, cultures, and backgrounds.
• Takes initiatives to Deliver – Thinks several months in advance, prioritizes objectives, implements reliably, and quickly identifies what will help or hinder goal accomplishment.
• Fluent in Technology – Uses technology effectively to work efficiently and achieve desired outcomes.

• Identify and enroll entrepreneurs based on the criteria to be enrolled in the program.
• Communicate program details to the community participants and confirm messages have been received.
• Represent Inkomoko as an Ambassador, outreach to existing structures in the communities.
• Advise on participants’ criteria to fit the culture and existing businesses in the community.
• Communicate to Inkomoko leadership about any challenge faced by participants during program implementation
• Ensure that all the entrepreneurs in the program are informed and attend all the training
• Organize all the training logistics: printing training materials, setting up the training venue, recording attendance, and starting the training on time
• Provide the training using Inkomoko training materials in Somali, Kiswahili and English
• Review and advise the Senior trainer on necessary changes to the training modules.
• Complete all the training programs in the due time and within budget.
• The intake process for entrepreneurs, including baseline M&E and tracking in our electronic system
• Conducting monthly site visits to assess business need and opportunity
• Generate cash flow statements and profitability analyses with clients
• Provide informed, strategic, and realistic advice to help the client meet their objectives, or shift their objectives towards better sustainability/profitability
• Ongoing site visits to provide real-time advising to solve business changes and grow businesses
• Connect clients to other Inkomoko services, including training and access to finance
• Keep up-to-date the clients’ business information in an accurate manner
• Assist investment colleagues with investment applications, due diligence, and clients’ credit Payment
• Develop a good relationship with all partners and local authorities in Dadaab.
• Provide weekly and monthly reports on time.
• Represent Inkomoko in Dadaab.
• Work closely with the Senior Business Development Advisor and Business Development Manager to organize community activities
• Assist Inkomoko staff with all in-county communications.
• Make sure activities in the community are done in a timely manner.
• Assist the M&E team with surveys and data collection in Dadaab.
• Provide administrative support as needed.
• Perform any other duties as assigned

• Digital literacy (basic IT skills for Microsoft office, Excel, PPT)
• Relationship skills (coaching, listening, empathy, trust)
• Fluency and Excellent communicator to audiences in English, Swahili, Somali highly desirable
• Basic understanding and interest of micro and small businesses
• Show personal drive, initiative and learning agility
• Strong financial and accounting skills; familiarity with business financial policies in Kenya
• Flexible and able to deliver results under pressure
• Good written and oral communications skills
• Shows perseverance, personal integrity, and critical thinking skills
• Outgoing and Social
• Honest and professional
• Manages Diverse Relationships
• Takes initiatives to Deliver
• Fluent in Technology

• University education/or currently pursuing Business Administration, Entrepreneurship or any other relevant field
• Must be based in the respective location.
• Access to a smartphone 24/7 is a plus.
• The Candidate should not be employed by any other organization currently.