Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The group has interests across the Eastern and Southern Africa region, with operations in Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique and Malawi. Business Development Officer (Retail) Job Purpose: The job holder shall actively manage, support branches, financial advisors (FA) and entire network meet their Asset management targets. The person is key to ensure an increase in the number of financial advisors selling BAM products – 80% of all the FAs. The role requires working with other departments within BAM to ensure smooth and efficient client & intermediary service standards. Key responsibilities: Drive BAM retail sales targets through their assigned branches. Drive growth in retail client numbers under their branches and sector. Drive business and client retention within the required thresholds. Provide regular training to the FA Network on investments products, processes and target. Maintaining relationships with and grow the number of FAs selling to ensure sales target. Regular FA Channel engagements and pipeline development, management and conversion. Timely preparation of client investment proposals on request. Client onboarding, meetings and responsible for day-to-day relationship management. Actively maintain a sales pipeline and provide such information as required by management. Any other duties called upon to enable progress and synergies within the organization as and when. A great team player and collaborator with both internal and external stakeholders. Knowledge, experience and qualifications required: Bachelor’s degree in business, Marketing, Economics, or a related field. 4–6 years of progressive experience in Business Development, Sales, or Client Relationship Management. Proven track record of identifying opportunities, driving revenue growth, and building strategic partnerships. Strong understanding of market research, competitive analysis, and business growth strategies. Excellent communication, negotiation, and stakeholder engagement skills.

• Drive BAM retail sales targets through their assigned branches.
• Drive growth in retail client numbers under their branches and sector.
• Drive business and client retention within the required thresholds.
• Provide regular training to the FA Network on investments products, processes and target.
• Maintaining relationships with and grow the number of FAs selling to ensure sales target.
• Regular FA Channel engagements and pipeline development, management and conversion.
• Timely preparation of client investment proposals on request.
• Client onboarding, meetings and responsible for day-to-day relationship management.
• Actively maintain a sales pipeline and provide such information as required by management.
• Any other duties called upon to enable progress and synergies within the organization as and when.
• A great team player and collaborator with both internal and external stakeholders.

• Bachelor’s degree in business, Marketing, Economics, or a related field.
• 4–6 years of progressive experience in Business Development, Sales, or Client Relationship Management.
• Proven track record of identifying opportunities, driving revenue growth, and building strategic partnerships.
• Strong understanding of market research, competitive analysis, and business growth strategies.
• Excellent communication, negotiation, and stakeholder engagement skills.