Business Development and Client Service Officer job at Sanlam Investments East Africa
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Business Development and Client Service Officer
2025-12-05T02:12:55+00:00
Sanlam Investments East Africa
https://cdn.greatkenyanjobs.com/jsjobsdata/data/employer/comp_5223/logo/Sanlam%20Kenya%20Plc.png
FULL_TIME
 
Nairobi
Nairobi
00100
Kenya
Investment
Sales & Retail, Business Operations, Customer Service, Accounting & Finance
KES
 
MONTH
2025-12-10T17:00:00+00:00
 
Kenya
8

Background

Sanlam Allianz Investments Ltd (SAIL) is a leading fund manager in the region and has a strong record of accomplishment in service delivery and performance. We are seeking to recruit a dynamic Business Development and Client Service Officer who will support our institutional business development team to build client relationships and target new business prospects.

Reporting Structure

Reporting to the Chief Investment Officer, Business Development and Client Service, the successful candidate will have the following key responsibilities:

Responsibilities

  • New business acquisition – be at the forefront of engaging potential clients, leading to conversion into new business.
  • Preparation of RFP responses with high attention to detail, proposal design, developing client engagement and staying updated on market dynamics.
  • Develop and present client engagement proposals that encompass SAIL’s broader range of services and value-added solutions, transcending the scope of investment-focused offerings
  • Client service and retention - overseeing client reporting needs, managing KYC documentation, tracking mandate servicing and renewals, planning and roll out client events.
  • Proactively engage and meet existing clients with the aim of maintain relationships and continued business.
  • Attend meetings with Portfolio Managers, follow up on action points and handle post meeting visits.
  • Maintain adherence to investment guidelines and compliance as well as internal risk and compliance and regulatory requirements.
  • Any other responsibilities as documented in your annual performance objectives and as may be assigned and communicated from time to time.

Qualifications & Experience

  • Bachelor’s degree in Business, Finance, Economics or related field.
  • Relevant professional qualification in a business-related field would be an added advantage.
  • 3 – 5 years’ experience in client service and business development in the financial sector – banking, insurance, financial services, investments etc.
  • An investment background and preparation of RFPs is an added advantage.

Key Competencies

  • Excellent communication and presentation skills.
  • Ability to build and maintain client relationships
  • Have flair for following up and closing deals
  • New business acquisition – be at the forefront of engaging potential clients, leading to conversion into new business.
  • Preparation of RFP responses with high attention to detail, proposal design, developing client engagement and staying updated on market dynamics.
  • Develop and present client engagement proposals that encompass SAIL’s broader range of services and value-added solutions, transcending the scope of investment-focused offerings
  • Client service and retention - overseeing client reporting needs, managing KYC documentation, tracking mandate servicing and renewals, planning and roll out client events.
  • Proactively engage and meet existing clients with the aim of maintain relationships and continued business.
  • Attend meetings with Portfolio Managers, follow up on action points and handle post meeting visits.
  • Maintain adherence to investment guidelines and compliance as well as internal risk and compliance and regulatory requirements.
  • Any other responsibilities as documented in your annual performance objectives and as may be assigned and communicated from time to time.
  • Excellent communication and presentation skills.
  • Ability to build and maintain client relationships
  • Have flair for following up and closing deals
  • Bachelor’s degree in Business, Finance, Economics or related field.
  • Relevant professional qualification in a business-related field would be an added advantage.
  • An investment background and preparation of RFPs is an added advantage.
bachelor degree
36
JOB-69323fa793795

Vacancy title:
Business Development and Client Service Officer

[Type: FULL_TIME, Industry: Investment, Category: Sales & Retail, Business Operations, Customer Service, Accounting & Finance]

Jobs at:
Sanlam Investments East Africa

Deadline of this Job:
Wednesday, December 10 2025

Duty Station:
Nairobi | Nairobi | Kenya

Summary
Date Posted: Friday, December 5 2025, Base Salary: Not Disclosed

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JOB DETAILS:

Background

Sanlam Allianz Investments Ltd (SAIL) is a leading fund manager in the region and has a strong record of accomplishment in service delivery and performance. We are seeking to recruit a dynamic Business Development and Client Service Officer who will support our institutional business development team to build client relationships and target new business prospects.

Reporting Structure

Reporting to the Chief Investment Officer, Business Development and Client Service, the successful candidate will have the following key responsibilities:

Responsibilities

  • New business acquisition – be at the forefront of engaging potential clients, leading to conversion into new business.
  • Preparation of RFP responses with high attention to detail, proposal design, developing client engagement and staying updated on market dynamics.
  • Develop and present client engagement proposals that encompass SAIL’s broader range of services and value-added solutions, transcending the scope of investment-focused offerings
  • Client service and retention - overseeing client reporting needs, managing KYC documentation, tracking mandate servicing and renewals, planning and roll out client events.
  • Proactively engage and meet existing clients with the aim of maintain relationships and continued business.
  • Attend meetings with Portfolio Managers, follow up on action points and handle post meeting visits.
  • Maintain adherence to investment guidelines and compliance as well as internal risk and compliance and regulatory requirements.
  • Any other responsibilities as documented in your annual performance objectives and as may be assigned and communicated from time to time.

Qualifications & Experience

  • Bachelor’s degree in Business, Finance, Economics or related field.
  • Relevant professional qualification in a business-related field would be an added advantage.
  • 3 – 5 years’ experience in client service and business development in the financial sector – banking, insurance, financial services, investments etc.
  • An investment background and preparation of RFPs is an added advantage.

Key Competencies

  • Excellent communication and presentation skills.
  • Ability to build and maintain client relationships
  • Have flair for following up and closing deals

 

Work Hours: 8

Experience in Months: 36

Level of Education: bachelor degree

Job application procedure

Application Link: Click Here to Apply Now

 

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Job Info
Job Category: Customer Service jobs in Kenya
Job Type: Full-time
Deadline of this Job: Wednesday, December 10 2025
Duty Station: Nairobi | Nairobi | Kenya
Posted: 05-12-2025
No of Jobs: 1
Start Publishing: 05-12-2025
Stop Publishing (Put date of 2030): 10-10-2076
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