Job Summary

You will guide key clients through their full journey with Peleza.

Your focus is steady communication, clear coordination, and strong relationship management.

You will help clients navigate services, resolve issues, and stay aligned with SLAs.

You will also work with internal teams to keep workflows smooth and accurate. Your insight will shape reports, spot trends, and highlight new ways to support each client.

This role fits someone who communicates with clarity, handles data with care, and stays calm under pressure.

You should enjoy working with many teams, tracking service needs, and guiding clients through each step.

Experience in account management or customer success helps you move with confidence.

• Guide key clients through their full journey with Peleza.
• Focus on steady communication, clear coordination, and strong relationship management.
• Help clients navigate services, resolve issues, and stay aligned with SLAs.
• Work with internal teams to keep workflows smooth and accurate.
• Shape reports, spot trends, and highlight new ways to support each client.
• Track service needs.
• Guide clients through each step.

• Clear communication
• Data handling with care
• Calm under pressure
• Ability to work with many teams
• Tracking service needs
• Client guidance

• Experience in account management or customer success.