Vacancy title:
Collection Officer (Logbook)

[Type: FULL_TIME, Industry: Consulting, Category: Management, Business Operations, Sales & Retail]

Jobs at:
Phoenix Capital

Deadline of this Job:
Monday, June 8 2026

Duty Station:
Nairobi | Nairobi

Summary
Date Posted: Thursday, June 4 2026, Base Salary: Not Disclosed

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JOB DETAILS:

Background

Phoenix Capital is a leading financial services provider committed to enabling its clients to prosper. We are currently seeking a dedicated and results-oriented Collection Officer to join our team.

Responsibilities

The Collection Officer will be responsible for managing and collecting outstanding debts, ensuring timely repayment of loans, and maintaining positive relationships with clients. Key duties include:

• Following up on overdue loans and negotiating repayment plans.
• Meeting and exceeding recovery targets.
• Maintaining accurate records of all collection activities.
• Communicating effectively with clients to resolve payment issues.

Qualifications and Experience

To be successful in this role, candidates must possess the following qualifications:

• Minimum education qualification: Diploma.
• Minimum 1 year of experience in debt collection, credit recovery, or loan collections.
• Good understanding of logbook loans and lending processes.
• Ability to follow up overdue loans, negotiate repayments, and meet recovery targets.
• Strong negotiation and communication skills.

Additional Information

This is an excellent opportunity to join a dynamic team and contribute to the success of Phoenix Capital. We offer a competitive work environment and opportunities for professional growth.

Work Hours: 8

Experience in Months: 12

Level of Education: associate degree

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