About Cedar Consulting Ltd

We are an advisory and training firm that partners with organisation’s to deliver tailored and bespoke solutions that address the people side of strategic and operational change. Our goal is to be East Africa’s leading people and change solution provider with global reach We are firm believers that its all about the people! People are pivotal to an or...

ROLE PURPOSE

The Consulting Engagement Manager is a client-facing role responsible for the end-to-end delivery of high-impact consulting engagements. The role integrates project leadership, commercial stewardship, client relationship management, and team development to drive successful execution of consulting engagements.

The ideal candidate brings deep consulting expertise, strong operational discipline, and a demonstrated ability to cultivate trusted client relationships that generate lasting value for both clients and the firm.

KEY RESPONSIBILITIES

Project Delivery & Quality Assurance

• Lead the end-to-end execution of consulting engagements, ensuring all deliverables meet the firm’s professional standards and client expectations.
• Manage project timelines, budgets, and resource allocation, maintaining a consistent focus on high-margin, and on-time delivery.
• Serve as technical lead on Change Management engagements, including culture transformation initiatives and ERP implementations, providing expert advisory guidance throughout the project lifecycle.

Client Relationship Management

• Act as the primary relationship owner for key client stakeholders, building partnerships grounded in trust, transparency, and value delivery.
• Proactively identify opportunities for account growth, follow-on mandates, and expanded scope within existing client portfolios.
• Maintain high client satisfaction scores as a measurable driver of repeat business and referral growth.

Team Leadership & Development

• Lead, coach, and performance-manage a core team of consultants and external associates, fostering a culture of excellence and continuous improvement.
• Conduct structured performance reviews and quality assessments, leveraging internal reporting frameworks to ensure consistent delivery standards.

Business Growth & Revenue Generation

• Contribute to the firm’s commercial growth through targeted business development activity, proposal authorship, and client presentations.
• Oversee the conversion of pipeline opportunities into high-value advisory engagements, managing the pursuit process from qualification to close.
• Strengthen the firm’s market profile by contributing to thought leadership outputs, including white papers, technical articles, and industry publications.

PERSON SPECIFICATION

Education & Professional Qualifications

• Master’s degree in Business Administration, Organisational Development, or a closely related discipline.
• Prosci® Certified Change Management Practitioner (highly preferred).
• PMP, PRINCE2, or equivalent project management certification; additional qualifications in coaching, leadership, or organisational development are advantageous.

Professional Experience

• Minimum 8-10 years of progressive experience in management consulting, with a demonstrable track record of leading teams and delivering large-scale projects.
• Proven experience managing client relationships at senior stakeholder level.
• Background in change management, ERP implementation, or organisational transformation is strongly preferred.

• Lead the end-to-end execution of consulting engagements, ensuring all deliverables meet the firm’s professional standards and client expectations.
• Manage project timelines, budgets, and resource allocation, maintaining a consistent focus on high-margin, and on-time delivery.
• Serve as technical lead on Change Management engagements, including culture transformation initiatives and ERP implementations, providing expert advisory guidance throughout the project lifecycle.
• Act as the primary relationship owner for key client stakeholders, building partnerships grounded in trust, transparency, and value delivery.
• Proactively identify opportunities for account growth, follow-on mandates, and expanded scope within existing client portfolios.
• Maintain high client satisfaction scores as a measurable driver of repeat business and referral growth.
• Lead, coach, and performance-manage a core team of consultants and external associates, fostering a culture of excellence and continuous improvement.
• Conduct structured performance reviews and quality assessments, leveraging internal reporting frameworks to ensure consistent delivery standards.
• Contribute to the firm’s commercial growth through targeted business development activity, proposal authorship, and client presentations.
• Oversee the conversion of pipeline opportunities into high-value advisory engagements, managing the pursuit process from qualification to close.
• Strengthen the firm’s market profile by contributing to thought leadership outputs, including white papers, technical articles, and industry publications.

• Consulting expertise
• Operational discipline
• Client relationship management
• Project leadership
• Commercial stewardship
• Team development
• Change management
• ERP implementation
• Organizational transformation
• Proposal authorship
• Client presentations
• Thought leadership

• Master’s degree in Business Administration, Organisational Development, or a closely related discipline.
• Prosci® Certified Change Management Practitioner (highly preferred).
• PMP, PRINCE2, or equivalent project management certification; additional qualifications in coaching, leadership, or organisational development are advantageous.