Background information about the job or company (e.g., role context, company overview)

Toyota Kenya Limited is the authorized distributor and service provider of Toyota, Yamaha, HINO and Suzuki brands in Kenya. Toyota Kenya Ltd was incorporated in 1997 as a subsidiary by Toyota Tsusho Corporation (TTC) the trading arm of Toyota Motor Corporation

Responsibilities or duties

The Credit Controller (Corporate Division) is directly responsible for:

The provision of support to sales department i.e (Toyota/Yamaha/Hino/ Suzuki/Equipment/Multibrand/Tyre department/Automark/Autofast & Winpart); and aftersales offered by CFAO in all the branches by implementing credit process with full documentation in line with credit guidelines issued from time to time.

Facilitates prompt debt collection while enhancing business relations with customers through visits.

Qualifications or requirements (e.g., education, skills)

Degree in a Business related filed from a recognised institution

MS Excel for reporting and credit management

Excellent analytical and problem-solving skills

Experience needed

Minimum 3 years’ of relevant work experience in a reputable organization

• Setting of monthly targets for all due debt and reviewing with operation to ensure full achievement of planned collection
• Follow up with customers for collection of due debt and managing overdue debt position
• Ensure receipts are properly matched to invoices as per the customer remittance and conducting customer statement reconciliation on monthly basis.
• Print and dispatch customer invoices and statements to facilitate timely payment from customers.
• Carry out Bi-annual debtors balance confirmation to ensure debts captured in the CFAO MOBILITY KENYA LTD books are accurate.
• Monthly computation of bad debts provision and posting to the ledger as per CFAO guidelines.
• Recommend for Extension of credit limit /credit period for customers who have exceeded the approved credit limit/ overdue days.
• Propose and recommend for quarterly bad debt write off
• Prepare the monthly debtors audit schedules for review by management.
• Follow up of Withholding tax to ensure full payment by the customer.
• Resolving of customer queries related to credit matters within 24Hrs to ensure timely payment.
• Customer visits and enforcing a documented payment promise/plan while enhancing customer relationship.
• Daily coordination with branches to support them with after sales debtor’s management.
• Coordinate monthly meetings with operations team to follow on outstanding amounts
• Manage dealer accounts for collection as per credit terms and charging interest on overdue invoices as per terms of engagement.
• Follow up on the bank guarantees to ensure that they renewed before expiry.
• Quarterly analysis credit balances for the assigned accounts and recommend for credit write backs in line with the CFAO MOBILITY KENYA LTD guidelines.
• Any other responsibility that may be allocated from time to time.

• MS Excel for reporting and credit management
• Excellent analytical and problem-solving skills

• Degree in a Business related filed from a recognised institution