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Customer Care Agent job at Shopzetu
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Shopzetu
Website : https://shopzetu.com/
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Customer Care Agent
2025-10-23T10:18:18+00:00
Shopzetu
https://cdn.greatkenyanjobs.com/jsjobsdata/data/employer/comp_6476/logo/Shopsetu.png
FULL_TIME
Nairobi
00100
Kenya
Goods
Customer Service
KES
MONTH
2025-10-24T17:00:00+00:00
Kenya
8

We're looking for a customer-focused and empathetic Customer Care Agent to join our team! If you thrive on helping others, communicating clearly, and creating positive experiences for customers, this opportunity is for you.

To identify customer needs and expectations, to deliver service requests, ensuring the customer receives an effective service by being efficient, knowledgeable and consistent in delivery, with the objective of achieving first contact resolution.
customer service skills. to be thorough and pay attention to detail. the ability to work well with others. sensitivity and understanding. active listening skills. administration skills. excellent verbal communication skills. the ability to accept criticism and work well under pressure.
Customer Service Representatives posses at least a Vocational Diploma/ Short Course Certificate, Bachelor's/ College Degree in any field. At least 6 months of working experience in the related field is an advantage. High School Education is free in the public school.
bachelor degree
12
JOB-68fa00eaaf582

Vacancy title:
Customer Care Agent

[Type: FULL_TIME, Industry: Goods, Category: Customer Service]

Jobs at:
Shopzetu

Deadline of this Job:
Friday, October 24 2025

Duty Station:
Nairobi | Kenya

Summary
Date Posted: Thursday, October 23 2025, Base Salary: Not Disclosed

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JOB DETAILS:

We're looking for a customer-focused and empathetic Customer Care Agent to join our team! If you thrive on helping others, communicating clearly, and creating positive experiences for customers, this opportunity is for you.

Work Hours: 8

Experience in Months: 12

Level of Education: bachelor degree

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Job Info
Job Category: Accounting/ Finance jobs in Kenya
Job Type: Full-time
Deadline of this Job: Friday, October 24 2025
Duty Station: Nairobi | Nairobi | Kenya
Posted: 23-10-2025
No of Jobs: 1
Start Publishing: 23-10-2025
Stop Publishing (Put date of 2030): 23-10-2099
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