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Vacancy title:
Customer Service Executive
[Type: FULL_TIME, Industry: Consulting, Category: Customer Service]
Jobs at:
Bridge Talent Management
Deadline of this Job:
Tuesday, October 28 2025
Duty Station:
Kenya | Nairobi | Kenya
Summary
Date Posted: Tuesday, October 14 2025, Base Salary: Not Disclosed
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JOB DETAILS:
BridgeTalent Management
We Are Hiring!
Customer Service Executive
Skills & Qualifications:
Proven experience in customer service, particularly in handling complaints and resolving issues via chat and phone.
Excellent communication skills, both verbal and written, with the ability to articulate solutions clearly and empathetically.
Strong problem-solving abilities and the capability to remain calm under pressure.
Ability to handle challenging and irate customers with professionalism and patience.
Familiarity with customer service software, CRM systems, or ticketing platforms is a plus.
Knowledge of the ride-hailing industry and its common challenges is advantageous.
Strong multitasking skills, with the ability to manage multiple customer queries simultaneously.
Team-oriented and capable of working in a fast-paced, dynamic environment.
Send your CV to: cvs@bridgetalentgroup.com
Work Hours: 8
Experience in Months: 36
Level of Education: bachelor degree
Job application procedure
Interested in applying for this job? Click here to submit your application now.
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