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Vacancy title:
Customer Service Representative
[Type: FULL_TIME, Industry: Professional Services, Category: Customer Service, Admin & Office, Communications, Writing]
Jobs at:
Solvo Global
Deadline of this Job:
Sunday, April 26 2026
Duty Station:
Nairobi | Nairobi
Summary
Date Posted: Sunday, April 12 2026, Base Salary: Not Disclosed
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JOB DETAILS:
Background information about the job or company (e.g., role context, company overview)
We are hiring! Customer Service Representative – Kenya ?
We are looking for a Customer Service Representative to join our team in Kenya. The ideal candidate is customer-focused, proactive, and an excellent communicator who enjoys helping others and solving problems.
Responsibilities or duties
- Handle inbound and/or outbound customer inquiries via phone, email, or chat
- Provide accurate information about products and services
- Resolve customer issues in a professional and timely manner
- Maintain detailed and accurate records of customer interactions
- Meet quality and productivity standards
- Ensure a positive customer experience at all times
Qualifications or requirements (e.g., education, skills)
- High school diploma or equivalent (college studies are a plus)
- Advanced or fluent English communication skills C1 (written and spoken)
- Strong interpersonal and problem-solving skills
- Basic computer skills and ability to multitask
- Ability to work independently and as part of a team
Experience needed
- Customer service or call center experience is a plus
Any other provided details (e.g., benefits, work environment, team info, or additional notes)
- What We Offer
- Competitive compensation
- Ongoing training and development
- Dynamic and multicultural work environment
- Career growth opportunities
Work Hours: 8
Experience in Months: 24
Level of Education: high school
Job application procedure
Interested in applying for this job? Click here to submit your application now.
Interested candidates should send their updated CV in English
Please include “Customer Service – Kenya” in the subject line.
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